Trust the Experts in Culpeper's Steam Cleaning Industry!
Our Story
For over 50 years, the Jim Brown Company has been dedicated to providing top-notch heating and cooling services to the good people of Mountain Home, Arkansas. Our journey began in 1964, when James C. Brown, a seasoned businessman and tradesman, opened the doors to our first office. What started as a small operation has grown into a thriving company, now in its third generation of family ownership. Throughout our years of service, we have prided ourselves on our commitment to quality, customer satisfaction, and community involvement.
Our Values
At Jim Brown Company, we believe that our values are the foundation upon which our success is built. We take pride in our ability to deliver exceptional service, backed by a sense of responsibility to our community. We are honored to have served this region for over five decades and are committed to continuing our legacy of excellence.
Heating and Cooling Services
We offer a wide range of heating and cooling services designed to meet the unique needs of your home or business. From routine maintenance to system replacements, our experienced technicians are equipped to handle any issue that may arise. Our services include:
- System installation and replacement
- Air conditioning and heating repair
- Maintenance and tune-ups
- Energy-efficient upgrades and retrofits
- Technical support and troubleshooting
Our Divisions
Jim Brown Company is organized into five distinct divisions, each of which plays a vital role in our ability to deliver exceptional service. These divisions include:
Service Department
Our Service Department is staffed by a team of experienced technicians who are equipped with the latest technology and tools to diagnose and resolve issues quickly and efficiently.
Planned Service
Our Planned Service Department offers semi-annual inspections and maintenance to ensure that your system remains in optimal working order. This service also includes a 20% discount on all nonscheduled work and energy-management services.
Sheet Metal Shop
Our Sheet Metal Shop is the largest and most comprehensive facility of its kind in the Twin Lakes area. Our skilled craftsmen and cutting-edge equipment enable us to produce high-quality components quickly and efficiently.
Energy Management
Jim Brown Company's Energy Management Division is dedicated to helping our clients optimize the energy efficiency of their systems. Our experts can provide comprehensive energy audits and offer recommendations for improvement.
Why Choose Us
At Jim Brown Company, we understand that choosing the right HVAC service provider can be a daunting task. That's why we're committed to providing transparent, expert service that exceeds our customers' expectations. We pride ourselves on our:
- Highly trained and experienced technicians
- State-of-the-art equipment and tools
- Competitive pricing and flexible payment options
- Unwavering commitment to customer satisfaction
Get in Touch
Ready to experience the Jim Brown Company difference for yourself? Contact us today to schedule a consultation or learn more about our services.
Customer Feedback on Jim Brown Heat and Air
Positive Experiences
Many customers have had excellent experiences with Jim Brown Heat and Air, praising their quick and professional service. Several customers have mentioned that the technicians were friendly, helpful, and knowledgeable, making the experience stress-free and hassle-free. Some customers have also appreciated the company's responsive and punctual service, with technicians arriving on time and resolving issues quickly.
Negative Experiences
However, some customers have had poor experiences with Jim Brown Heat and Air. One customer was unhappy with the lack of effort made by the technician to diagnose and fix the issue with their central heat and ac unit. Another customer was frustrated with the lack of communication from the company regarding an estimate and eventual installation. Some customers have also reported experiencing rudeness from staff members.
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