Restoring Peace of Mind, One Property at a Time.
Mr. Soot Chimney Sweeps has been serving the Raleigh area of North Carolina for over 40 years, providing comprehensive chimney cleaning, inspection, and repair services. Founded on a dedication to safety, quality, and customer satisfaction, we've become the trusted name in chimney care throughout the Triangle region.
Our Expertise
We offer a complete range of services to ensure the safe and efficient operation of your fireplace, wood stove, and gas log fireplace. Our skilled technicians can assist with:
- Chimney Cleaning
- Comprehensive cleaning of brick, clay, and metal chimneys.
- Removal of soot, creosote, and debris.
- Inspection for potential hazards.
- Chimney Inspections
- Annual inspections recommended by the National Fire Protection Association (NFPA).
- Identify potential problems before they become costly repairs.
- Chimney Repair & Maintenance
- Repairing cracked or damaged flue liners.
- Installing new chimney caps to prevent animal intrusion and sparks.
- Repairing or replacing faulty dampers and safety screens.
- Additional Services
- Installation of wood stoves and gas log fireplaces.
- Pressure washing and water proofing of chimneys.
- Replacement of dryer ducts.
Why Choose Mr. Soot?
- Experience & Expertise: Decades of experience and certified technicians ensure your safety and satisfaction.
- Quality Service: We use only the highest quality cleaning materials and equipment.
- Customer Focus: We prioritize excellent customer service, clear communication, and personalized attention.
- Competitive Pricing: Affordable and transparent pricing with free estimates.
- Emergency Services: Get immediate assistance with our 24/7 emergency response services.
Our Commitment
Mr. Soot Chimney Sweeps is committed to providing our customers with peace of mind and the enjoyment of their fireplaces. We offer comprehensive inspections, meticulous cleaning, and reliable repairs to keep your home safe, warm, and efficient. Contact us today and let us help you experience the full potential of your cozy fireplace.
Overall Impressions
Mr. Soot Chimney has garnered an impressive reputation among customers, with most reviewers praising the company's exceptional service, professionalism, and reliability. However, a few negative reviews highlight some concerning issues with pricing and customer treatment.
Positive Reviews
The majority of reviews (8 out of 10) praise Mr. Soot Chimney for its excellent service, including:
- Quick response times and on-time appointments
- Clear and accurate communication
- Thorough cleaning and inspection processes
- Fair pricing
- Professional and courteous staff
- Convenient scheduling and flexible services
Negative Reviews
Two reviews express significant dissatisfaction with Mr. Soot Chimney's service:
- One reviewer was subjected to bait-and-switch pricing, with the company demanding higher prices than initially quoted, and threatening their wife when she disagreed with the price.
- Another reviewer was left with no documents or estimates for repairs, and experienced a high-pressure sales pitch.
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