Restoring Peace of Mind, One Property at a Time.
At Service Restoration, we understand the pressure, worry, and panic that comes with restoration procedures and emergency situations. That's why we have designed a work plan that assures quick response to your call, objective assessment of the situation at hand, and the adoption of an effective disaster recovery plan that is particularly designed to control the disaster at hand. From water damage to fire damage restoration, our crew of experts will not disappoint you.
Our Story
Founded in Shakopee, Minnesota in 2014, our founder transformed his commercial construction knowledge into helping those in need of disaster restoration - commercial and residential. Service Restoration quickly expanded its cutting-edge mitigation solutions into multiple states with great success. In 2019, Service Restoration invested in a state-of-the-art facility located in Bloomington, Minnesota where they formed their national headquarters. Service Restoration now serves customers in 4 states with multiple locations in Minnesota, Wisconsin, Iowa, and Arkansas. Even though we have expanded, our customers get the local business feel while receiving best in class service.
Our Mission
Service Restoration is dedicated to providing complete restoration services with a focus on Relationships, Service, and Quality work. Over the years Service Restoration has experienced great success that would never have been possible without those we serve. By doing the best we can for our customers, day in and day out, we are continually honored to be a leader along with many other great businesses within our industry.
Our Services
We provide a wide range of services, including:
- 24/7 Emergency Water Damage Cleanup
- Smoke & Fire Damage Restoration
- Biohazard & Crime Scene Cleanup
- Storm Damage Restoration
- Commercial Reconstruction
- Contents Restoration
- Public Safety Services
Why Choose Us?
At Service Restoration, we pride ourselves on our exceptional customer service, rapid response times, and state-of-the-art equipment. Our team of experts is IICRC certified and has the knowledge and expertise to handle any restoration project, no matter how big or small. We work directly with all insurance companies to ensure a stress-free recovery process for our customers.
Overall Experience
The overall experience with Service Restoration is mostly positive, with many customers praising the professionalism, attention to detail, and kindness of the staff. However, a few customers had negative experiences, citing poor communication, messiness, and unprofessionalism.
Positive Experiences
Many customers had exceptional experiences with Service Restoration, praising the company's attention to detail, kindness, and professionalism. Several customers mentioned specific staff members, such as Chad Loehr, PJ, Laidy, Clinton, Matt Lulic, Erika Wickre, and Jocelyn Reiter, who went above and beyond to ensure a smooth and stress-free experience. Customers appreciated the company's ability to navigate complex insurance processes and provide guidance throughout the repair process.
Negative Experiences
A few customers had negative experiences with Service Restoration, citing poor communication, messiness, and unprofessionalism. One customer was unhappy with the company's failure to clean up after themselves, leaving behind debris and dust. Another customer was disappointed with the company's handling of their insurance claim, feeling that they were taken advantage of. A few customers also mentioned unprofessional behavior from certain staff members.

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