At Electronic Alarms, we're committed to providing top-notch security solutions to homes and businesses across Rhode Island and Southern New England. Founded in 1969, we've built a reputation for exceptional customer service, cutting-edge technology, and unparalleled expertise in the security industry.
Our Mission
Our mission is to provide peace of mind to our customers by delivering comprehensive security solutions that meet their unique needs. We understand that every home and business is different, which is why we offer customized security systems that cater to specific requirements. From residential burglar alarms to commercial access control systems, we've got you covered.
Our Services
Our services include a range of security solutions designed to protect people and property. We offer residential security systems, including burglar alarms, fire alarm systems, environmental threat protection, medical emergency alerts, and video surveillance systems. For businesses, we provide customized security solutions that include fire alarm systems, business burglar alarm systems, environmental hazard protection, IP video networks, and access control systems.
Our Promise
At Electronic Alarms, we're committed to delivering exceptional customer service. Our 24/7 security monitoring center is always available to respond to urgent customer queries. We also offer a range of proactive service plans to fit our customers' needs, ensuring that their security systems are always in top working condition. Our service technicians are highly trained and experienced, and we're proud to offer a lifetime warranty on our services.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional customer service, expertise, and commitment to providing top-notch security solutions. From residential customers who appreciate our personalized approach to businesses that rely on our customized security solutions, our customers are the heart of our business.
Learn More
If you're looking for a trusted security partner, look no further than Electronic Alarms. Browse our website to learn more about our services, read testimonials from satisfied customers, and discover why we're the go-to security provider for homes and businesses across Rhode Island and Southern New England.
Excellent Service and Experience
The majority of customers have had an excellent experience with Electronic Alarms, praising the company's service, technicians, and office staff. Many reviewers mentioned the professionalism and knowledge of the technicians, including Paul Bertoncini, Paul Santa, Brian, Neil, Kenny, John, and Richard. The office staff, including Judy, were also commended for their helpfulness and courtesy.
Reliability and Timeliness
Some customers appreciated the prompt and reliable service they received, including emergency services. Russ Griffiths mentioned the evening service call to rectify a short in the main panel, and Lynn Grandpre praised Ryan's quick solution to a fire alarm system issue.
Impressive Installations
Several reviewers were impressed with the installation process, citing efficient and professional work. Curran Keough praised the installation of over 30 cameras, motion detectors, and card key access, while Susan Levin appreciated the efficient installation of her home alarm.
Negative Experiences
However, a few customers had negative experiences with Electronic Alarms. David Mccormick was unhappy with the company's reliability, citing late arrivals and increasing rates. Lynn Frisbie Holstein was disappointed with the company's failure to return a security screen, and Ericka Depaz was unhappy with the company's response to a lightning storm damaging her cameras. David J. had a poor experience with the company's quoting process and described the service as unreliable and unprofessional.
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