Business Details
35 Years
experience
Emergency
services
Your Trusted St. Charles Plumbing Experts
Performance Plumbing bridges two generations of plumbing expertise, rooted in a legacy of excellence since 1991. Our family-owned business combines decades of hands-on experience with cutting-edge technology to deliver reliable, transparent solutions for residential and commercial clients. Every technician undergoes rigorous background checks and factory training, ensuring adherence to the highest standards of quality and workmanship.Our fully stocked trucks enable 90% of service calls to be completed on-site, minimizing disruption to your daily life. Recognized with a BBB A+ rating and the BBB Torch Award, we prioritize upfront pricing, 24/7 emergency services, and a 100% satisfaction guarantee. Our commitment to the St. Charles community is reflected in our local knowledge, eco-conscious practices, and dedication to treating every customer as our only customer.
Services
Plumbing
Remodeling
Water Heaters
Commercial Plumbing
Water Treatment
Details
- Year established: 1991
Highlights and features
- We offer upfront, transparent pricing with no hidden fees.
- Our licensed technicians undergo factory training and background checks.
- Fully stocked trucks resolve 90% of issues during the first visit.
- Award-winning service with BBB A+ accreditation and Torch Award recognition.
- 24/7 emergency response for urgent plumbing needs.
Associations and certifications
- BBB A+
- BBB Torch Award
What people say
Fantastic job
Great job
Highly recommend
Prompt and kind
Spotless work
Services
Plumbing Repairs
Performance Plumbing addresses leaks, clogs, and pipe failures with precision. Our technicians use thermal imaging and acoustic sensing to locate hidden issues without invasive digging. Durable spot repairs and full repiping services utilize premium PEX, copper, or CPVC materials. Pressure testing ensures system integrity, while floor and wall protection maintains cleanliness during projects. We guarantee long-term reliability for residential and commercial properties.
Water Heater Installation
We install and repair traditional tank and tankless water heaters tailored to household needs. Comprehensive evaluations consider usage patterns and energy efficiency ratings. New units are installed with safety valves and code-compliant venting. Post-installation testing verifies temperature and pressure relief valve functionality. Optional maintenance plans extend system lifespan and ensure consistent performance.
Drain Cleaning
Our drain cleaning services use video inspections and high-pressure hydro jetting to remove debris and tree roots. Manual snaking clears initial blockages, while post-service flow tests confirm effectiveness. We recommend preventive maintenance to avoid future clogs. Commercial clients benefit from industrial-strength solutions for high-traffic areas like restaurants and offices.
Emergency Plumbing
Available 365 days a year, our emergency team responds swiftly to burst pipes, sewer backups, and water heater failures. Rapid containment minimizes damage, and temporary measures stabilize situations until permanent repairs. Licensed technicians carry essential tools and parts for immediate fixes. We prioritize safety and efficiency during critical plumbing crises.
Water Treatment
Custom water treatment solutions address hardness, contaminants, and taste issues. Services include water softener installation, reverse osmosis systems, and UV purification for well water. Whole-house filtration removes chlorine and sediment, protecting plumbing and appliances. Annual maintenance ensures ongoing system effectiveness and water quality.
People
Rick Rolwes
Founder
Rick Rolwes established Performance Plumbing in 1991, building on his father's legacy. With over 30 years of industry experience, he prioritizes customer satisfaction and technical excellence. Rick's leadership emphasizes community trust and sustainable practices.
Questions
What plumbing services do you offer in St. Charles?
We provide full-service plumbing including repairs, water heater installation, drain cleaning, remodeling support, and emergency services for residential and commercial clients.
Are your plumbers licensed and insured?
Yes, all technicians are licensed, insured, and undergo background checks. They receive factory training on the latest plumbing systems and components.
Do you offer 24/7 emergency plumbing?
Yes, our team is available 24 hours a day, 365 days a year for urgent issues like burst pipes, sewer backups, and water heater failures.
What areas do you serve?
We serve St. Charles, Ballwin, Chesterfield, Creve Coeur, Florissant, O'Fallon, Wentzville, Wildwood, and surrounding areas in St. Louis and St. Charles counties.
Do you provide upfront pricing?
Yes, we guarantee transparent pricing with no hidden fees. All costs are outlined before work begins to ensure informed decisions.
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