Protecting Your Business, One Roof at a Time
At Affordable Air Conditioning & Refrigeration, we pride ourselves on being a leading provider of air conditioning and refrigeration services in Palm Beach County. With over 25 years of experience in AC repairs and installations, our team of Smartechs is committed to finding the best solutions to your air conditioning and refrigeration issues at prices you can afford.
Our Commitment
As a family-owned business, we understand the importance of trust and integrity in our relationships with our customers. That's why we're committed to providing the highest level of customer service, from the moment you contact us until the job is complete. Our team of professionals are dedicated to completing each job with care and precision, ensuring that every customer leaves satisfied and happy with our services.
Our Services
Our comprehensive range of services includes:
- Air Conditioning Maintenance: Regular maintenance is crucial to extend the lifespan of your air conditioning system and maintain its efficiency.
- Air Conditioning Replacement: If your system is old or inefficient, we can help you choose the right replacement unit and install it to manufacturer specifications.
- Air Conditioning Repair: Our expert Smartechs are dedicated to diagnosing and fixing any issues with your system quickly and efficiently.
- Air Conditioning Tune-Up: Regular tune-ups can help prevent breakdowns, reduce energy consumption, and extend the life of your system.
- Air Duct Cleaning: Clean air ducts are essential for optimal air circulation and to prevent dust and dirt buildup.
- 24 Hour Emergency Air Conditioning Service: We understand that emergencies can happen at any time, which is why we're available 24/7 to respond to any emergency situations.
Our Products
At Affordable Air Conditioning & Refrigeration, we offer a wide range of top-quality products from leading manufacturers such as Goodman, Carrier, Rheem, Aman, and American Standard. Our products include:
- Air Handlers
- Condenser Units
- Fan Coils
- Air Cleaners and Filtration Systems
- Thermostats and Programmable Thermostats
- Indoor Air Quality Systems, including UV Lighting and RGF Guardian Systems
Our Mission
At Affordable Air Conditioning & Refrigeration, our mission is to provide top-notch air conditioning and refrigeration services to our customers in Palm Beach County. We strive to build long-lasting relationships with our customers by providing expert advice, exceptional service, and unbeatable prices. Whether you're in need of a new system installation, repair, or maintenance, we're here to help you with all your air conditioning and refrigeration needs.
Poor Customer Service and Incompetence
The reviews highlight a pattern of poor customer service, incompetence, and unprofessionalism exhibited by the vendor.
Installation Issues
The company's installation services have been deemed subpar, with mistakes made during installation, such as installing a unit with the fan in the wrong direction, and failing to properly pipe a condensation pan, resulting in water leaks.
Misleading Information and Hidden Costs
Technicians have been accused of providing misleading information, such as failing to disclose potential issues with a system before charging exorbitant prices for repairs. In one instance, a customer was charged over $500 for a refrigerant refill, only to have the system stop working the next day.
Unhelpful and Rude Staff
The company's staff, including technicians and customer service representatives, have been described as rude, unhelpful, and uninterested in assisting customers. One customer was even told that only technicians could provide prices, with the customer service representative refusing to provide any estimates.
Be the first to review Affordable Air Conditioning & Refrigeration.
Write a Review
