At Cottrell & Co., Inc., we pride ourselves on being the top plumbing, heating, and air conditioning service company in Lexington and Columbia, SC. With over 28 years of experience, we have established ourselves as a trusted and reliable partner for all your plumbing, heating, and air conditioning needs. Our expert plumbers are Master Plumbers, certified by the State of South Carolina, and our technicians are NATE Certified.
Plumbing Services
As a fully licensed and insured company, we offer a range of plumbing services, including:
- Leak detection and repair
- Fixture installation and repair
- Water heater repair and replacement
- Drain cleaning and unclogging
- Garbage disposal installation and repair
- Toilets and sinks installation and repair
- Water lines and sewer lines repair and replacement
We believe that transparency is key, which is why we always provide upfront pricing and a straightforward approach to all our services. Our fully staffed office is available 24/7 to take care of any plumbing emergency or concern you may have.
Heating and Air Conditioning Services
Our expert HVAC technicians are NATE Certified and have the expertise to provide top-notch heating and air conditioning services. Our services include:
- Heating system installation and repair
- Air conditioning system installation and repair
- Ductless air conditioning system installation and repair
- Thermostat installation and repair
- Air purification systems installation and repair
- Preventative maintenance and tune-ups
We understand the importance of a well-functioning HVAC system, which is why we take the time to explain the services we offer and provide upfront pricing.
Why Choose Cottrell & Co., Inc.?
At Cottrell & Co., Inc., we pride ourselves on our commitment to excellent service, honesty, and integrity. We believe in providing top-quality services that exceed our customers' expectations. Our team of expert plumbers and HVAC technicians are dedicated to:
- Providing exceptional service with a smile
- Offering upfront pricing and transparency
- Providing top-notch services that meet or exceed our customers' needs
- Building long-term relationships with our customers
Our Promise
At Cottrell & Co., Inc., we promise to provide the best service possible, and we stand by our promise. We understand the importance of a well-functioning plumbing, heating, and air conditioning system, and we are committed to ensuring that our customers' systems are running efficiently and effectively.
Professionalism and Excellence
Cottrell's plumbing and HVAC technicians have received rave reviews for their professionalism, expertise, and exceptional service. Multiple reviewers have praised the company's ability to fix issues correctly the first time, providing fair quotes, and showcasing integrity in their pricing. The technicians are described as knowledgeable, polite, and courteous, working efficiently to resolve customers' problems.
Consistency and Timeliness
Cottrell's technicians are consistently praised for their prompt arrival times, ability to perform repairs and installations on time, and willingness to go above and beyond to ensure customer satisfaction. Reviewers have noted that the company's technicians are always well-equipped and prepared for the job, which allows them to complete tasks quickly and effectively.
Technical Expertise
Cottrell's technicians are highly skilled in their craft, with multiple reviewers commenting on their exceptional technical knowledge and ability to diagnose and fix complex issues. The company's use of state-of-the-art equipment and technology is also noted, ensuring that the latest advancements in plumbing and HVAC are utilized to provide the best possible service.
Customer Service
Cottrell's customer service is consistently cited as one of the company's strongest attributes. Reviewers have praised the office staff for their friendly and helpful demeanor, while technicians are described as professional, courteous, and communicative. The company's willingness to go above and beyond to ensure customer satisfaction is also noted, with some reviewers sharing stories of emergency repairs and installations that were completed efficiently and effectively.
Community Involvement
Cottrell's commitment to the community is highlighted in one review, where a customer recounts the company's heroic efforts to assist with a strange car breakdown on the highway. The reviewer praised the company's selflessness and kindness, noting that they would be the first call if they ever needed plumbing or HVAC services.
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