Building a Stronger Tomorrow, One Block at a Time
Duke Concrete Products is a family-owned and operated concrete products manufacturer and full-line masonry and hardscape retailer. With over 50 years of experience serving New York's Capital Region and North Country, we pride ourselves on our long-standing commitment to manufacturing superior quality concrete block and segmented retaining walls.
Our Commitment to Quality
At Duke Concrete Products, we are deeply rooted in our local business community and value the relationships we have with our partners. Our state-of-the-art manufacturing facility allows us to produce high-quality concrete products that meet the exacting standards of our customers. We are dedicated to providing "one-stop shopping" to the construction industry, offering a wide range of masonry products and accessories to meet the needs of our customers.
Our Products and Services
We offer a vast array of products and services to meet the diverse needs of our customers. From concrete blocks and segmented retaining walls to hardscapes and masonry accessories, we have everything you need to complete your project. Our friendly and knowledgeable sales staff are ready to help you at any stage in your project, from inception to completion, with unmatched quality service.
Our Expertise
Our team of experts has extensive knowledge of the masonry and hardscape industries. We pride ourselves on our ability to provide expert advice and guidance to our customers, ensuring that they have the right products and materials for their projects. Whether you're a DIY homeowner or a commercial contractor, we have the expertise to help you succeed.
Our Partners
We are proud to partner with some of the top brands in the masonry and hardscape industries. Our partnerships allow us to offer a wide range of products and services to our customers, ensuring that they have access to the best materials and expertise available.
Overview of Reviews
The reviews are overwhelmingly positive, with most customers expressing satisfaction with the company's products and services. However, one reviewer had a negative experience with a specific employee.
Positive Experiences
Many reviewers praised the company's customer service, citing helpful and polite staff. The variety of products available was also a common theme, with customers appreciating the wide range of options. Specific products, such as bluestone and patio pavers, were mentioned as being of high quality. The company's responsiveness to questions and concerns was also highlighted.
Negative Experience
One reviewer had a negative experience with an employee named Sergio, who made an error with their order and then did not provide satisfactory customer service to resolve the issue. The reviewer felt that the company should have taken more responsibility for the mistake and provided better solutions for correcting it.
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