Trust Us to Keep You Comfortable!
Futch Heating & Air Conditioning Inc. is a family-owned and operated business that has been serving the Kentuckiana area for over 70 years. We take pride in our professionalism, dedication, and commitment to providing top-notch HVAC services to our customers. Our mission is to provide impeccable service that exceeds our customers' expectations, and we strive to achieve this through our attention to detail, timely manner, and competitive pricing.
Our Services
We offer a comprehensive range of HVAC services, including installation, repair, and maintenance of heating and air conditioning systems for both residential and commercial properties. Our team of experts is trained to handle all types of HVAC issues, from routine maintenance to emergency repairs. We are equipped to install and service most major brands of HVAC equipment and their accessories.
Our Commitment to Excellence
At Futch Heating & Air Conditioning Inc., we are committed to providing the highest level of service to our customers. We understand that our customers' satisfaction is paramount, and we strive to exceed their expectations in every way possible. We are fully licensed, insured, and bonded, and we take pride in our outstanding rating with the Better Business Bureau.
Our Goal
Our goal is to provide our customers with the best possible HVAC service experience. We strive to be the go-to HVAC company in the Kentuckiana area, and we aim to achieve this through our commitment to excellence, professionalism, and customer satisfaction.
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the service and others reporting negative experiences.
Positive Experiences
Some reviewers praised the company's technicians, citing their professionalism, courtesy, and ability to explain the issues and solutions clearly. A few reviewers mentioned that the technicians were able to fix their AC units quickly and efficiently.
Negative Experiences
On the other hand, several reviewers reported poor service, including late arrivals, rude technicians, and contradictory diagnoses. Some reviewers felt that the company did not stand behind their work, charging high prices for labor and repairs while failing to resolve the issues.
Specific Issues
Some specific issues mentioned in the reviews include:
- Quality and Value: One reviewer mentioned that their brand new AC unit stopped working within a week, and they were not impressed with the company's response.
- Communication: Several reviewers reported poor communication from the technicians, including contradictory diagnoses and failure to explain the issues and solutions clearly.
- Professionalism: A few reviewers mentioned that the technicians were rude, unprofessional, or exhibited unprofessional behavior, such as smoking on the job.
Be the first to review Futch Heating & Air Conditioning.
Write a Review
