Create Fireplaces that Ignite Memories

At TN Fireplace & Chimney, we are dedicated to providing exceptional chimney and fireplace services to the people of Knoxville, Blount County, Loudon County, and Jefferson County, TN. Our team of certified and experienced professionals is committed to keeping your home safe and cozy, whether you're enjoying a fire in your historic fireplace, factory-built fireplace, wood stove, or new construction masonry fireplace.

Our History

Founded in 2008, our company has been serving the community for over a decade. Our team has undergone rigorous testing to ensure we have the knowledge and skills to provide customers with a high level of service. We have been recognized as the 2022 Pinnacle Small Business Excellence Award Winner, a testament to our dedication to excellence and customer satisfaction.

Our Services

At TN Fireplace & Chimney, we offer a range of services to meet your chimney and fireplace needs. Our extensive list of services includes:

Chimney and Fireplace Inspections: Our experienced sweepers use the latest technology to identify any issues and provide a detailed report outlining necessary repairs or maintenance.

Chimney Relining: We use high-quality materials to ensure your chimney is safe and functional.

New Fireplace Construction: Our team can design and install new fireplaces that meet your dreams and budget.

Wood Stoves & Inserts: We offer a wide range of wood stoves and inserts to suit your heating needs.

Gas Services: Our team provides gas services, including installations, inspections, and repairs.

Fireplace Remodels: We can transform your existing fireplace into a stunning focal point in your home.

Leaky Chimneys: Our team can repair and seal leaks to ensure your chimney is safe and functional.

Masonry Repairs & Stucco/Concrete Work: We can repair and restore your masonry and stucco/concrete work.

Custom Chimney Caps & Chase Covers: We offer custom-designed chimney caps and chase covers to meet your specific needs.

Why Choose Us

At TN Fireplace & Chimney, we pride ourselves on our commitment to customer satisfaction. Our team is certified by the Chimney Safety Institute of America (CSIA) and members of the National Chimney Sweep Guild (NCSG), ensuring we have the knowledge and expertise to provide exceptional service. We participate in continuing education and training to stay up-to-date on the latest codes, products, and procedures.

Testimonials

Don't just take our word for it - our customers rave about our service:

"Crew was very courteous. On time. Worked diligently. Very informative. Took extra care for my new floors during stove install. Very good communication with everyone involved from the initial call, inspection, office personnel, the ladies in the office. Everyone was great. Crew did excellent clean up job. No complaints. Can't wait to try out our new stove this fall and winter! So far very impressed. Will review again later this year when I begin using my stove. Thankful to now have a source of backup heat. Very important in the day we are living!" - Bible Time Blessings customer

"Great service and experience: the entire process from inspecting and proposal to actual removal of an old and compromised system to one with a safer one that has high-quality life-warranty parts which will provide peace of mind for years to come. I consider this a wise investment for our family that also adds value to our home!" - Claudio G customer

"From Katie in the office to Matt and Nick who came to service my fireplace, they were all super friendly, informative, and professional. Explained everything I needed to know and made sure that the safety issues were addressed and reported. I appreciate their honesty and work completed." - Karina W customer

Get in Touch

Ready to schedule an inspection, consultation, or another service? Call us at 865-922-2262 or fill out our online appointment form or virtual chimney assessment form. Our friendly and professional staff will handle all your chimney and fireplace needs.

Update Share

Positive: The company was helpful, affordable, and kept customers informed throughout the process.

Negative: The company was unprofessional, failed to complete work, and provided poor quality of service, with many customers experiencing difficulty in getting in touch with them and honoring warranties.

General Experience with TN Fireplace and Chimney

The majority of customers have had a poor experience with TN Fireplace and Chimney, with many reporting unprofessional behavior, failure to complete work, and poor quality of service.

Poor Customer Service

Multiple customers have reported difficulty in getting in touch with the company, with unreturned calls, ignored messages, and a general lack of communication. Some customers have even been told lies or been given false promises.

Subpar Work Quality

Many customers have reported receiving subpar work, including sloppy installations, incorrect chimney caps, and failure to complete tasks. Some customers have even reported being left with a worse situation than when they started.

Warranty Issues

Several customers have reported issues with the company honoring their warranties, with some being told that they are not welcome to return due to negative reviews. Others have been left with ongoing issues that the company refuses to address.

Good Communication and Work Quality

One customer did report a positive experience with the company, stating that they were helpful and affordable, and kept them informed throughout the process.

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