Business Details
27 Years
experience
Emergency
services
Your Trusted HVAC Partner in Norwich, CT
Broad Brook Heating & Cooling has been delivering exceptional HVAC services since 1999, dedicated to ensuring residential and commercial comfort through expert installation, repair, and maintenance. Our team prioritizes integrity, personal responsibility, and commitment, serving all makes and models of heating, cooling, and ductless systems. With over 26 years of experience in Eastern Connecticut and Southern Rhode Island, we combine technical expertise with customer-centric values to address every client's unique needs.Our services include furnace repair, AC replacement, heat pump solutions, and indoor air quality enhancements, backed by a 100% satisfaction guarantee. Fully licensed and insured, we operate with transparency, offering financing options and maintenance plans to ensure long-term client satisfaction.
Services
HVAC Repair
Furnace Replacement
AC Maintenance
Heat Pump Service
Ductless Mini-Split Installation
Indoor Air Quality
Thermostat Repair
Emergency HVAC Service
Commercial HVAC
Maintenance Plans
Details
- Year established: 1999
Highlights and features
- We have over 26 years of experience serving New London County.
- Our team consists of 5 highly-trained and certified HVAC professionals.
- We service 12,000+ homes and businesses in your communities.
- We offer 24/7 emergency service for urgent HVAC needs.
- Fully licensed and insured in Connecticut and Rhode Island.
Associations and certifications
- NATE
- PEARL
What people say
Prompt service
Expert technicians
Reliable repairs
Professional team
Great value
Services
HVAC Maintenance
Regular HVAC maintenance ensures optimal system performance, prolongs equipment lifespan, and reduces energy costs. Our technicians inspect, clean, and tune components like filters, coils, and thermostats to prevent breakdowns. Clients benefit from improved efficiency, lower utility bills, and early detection of potential issues, ensuring year-round comfort.
Heat Pump Repair
Heat pump repair addresses issues like refrigerant leaks, thermostat malfunctions, and compressor failures. Our certified technicians diagnose and fix problems promptly, restoring efficient heating and cooling. Clients gain reliable climate control, reduced energy consumption, and extended system longevity through expert repairs.
Ductless Mini-Split Installation
Ductless mini-split installation provides zoned heating and cooling for homes without ductwork. Our team sizes and installs systems tailored to client needs, offering energy-efficient, quiet operation. Benefits include customizable temperature control, lower energy bills, and seamless integration with existing HVAC setups.
Furnace Replacement
Furnace replacement services ensure efficient heating for homes with outdated or damaged systems. We install high-efficiency models from trusted brands, optimizing comfort and reducing energy costs. Clients receive expert guidance on system selection, ensuring proper sizing and compatibility with their home's requirements.
Emergency AC Repair
Emergency AC repair addresses urgent cooling failures during peak summer months. Our team provides same-day service to restore comfort quickly, diagnosing issues like compressor failures or refrigerant leaks. Clients benefit from rapid response times, transparent pricing, and reliable solutions for critical system breakdowns.
Questions
What HVAC services do you offer?
We provide heating, cooling, and air quality services including repairs, installations, maintenance, and emergency support for residential and commercial clients.
Do you service all HVAC brands?
Yes, we repair and maintain all major HVAC brands, including Carrier, Trane, Lennox, and Mitsubishi, ensuring expert care for any system.
Are financing options available?
Yes, we offer financing with approved credit for HVAC installations and major repairs to help clients manage costs.
What areas do you serve?
We serve Norwich, Groton, Stonington, New London, and surrounding areas in Connecticut and Southern Rhode Island.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling needs, ensuring rapid response and reliable solutions.
