Punctual. Professional. Someone You Can Count On!
At Brian's Flooring & Design, we understand that selecting the right flooring for your home can be overwhelming. That's why we're dedicated to making the process simple and enjoyable for you. Our team of flooring experts has years of experience in providing top-notch flooring solutions to homeowners in the greater Birmingham metro area. We take pride in offering an extensive range of flooring products, including carpet, hardwood, laminate, luxury vinyl, and tile. Our showroom features a vast selection of flooring options, and our knowledgeable staff is always happy to help you find the perfect fit for your home.
Our Services
At Brian's Flooring & Design, we offer a wide range of services designed to make your flooring experience seamless and stress-free. From free in-home estimates to shop-at-home services, we've got you covered. Our flooring experts will work closely with you to understand your needs and preferences, providing personalized recommendations and guided support throughout the entire process. We also offer flooring installation, hardwood refinishing, carpet binding, and room visualizer services to ensure that you get the results you desire.
Why Choose Us
At Brian's Flooring & Design, we're committed to delivering exceptional customer service and unparalleled product knowledge. We strive to be the best in what we do, and our dedication to excellence has earned us the prestigious Gold Standard Award from the World Floor Covering Association. We're proud to be recognized for our company growth and commitment to total customer satisfaction on every job. Our motto is simple: "Deliberate, adaptive, and efficient" in fulfilling the expectations of our customers.
Outstanding Customer Experience
The majority of customers were extremely satisfied with their experience at Brian's Flooring and Design. They praised the professionalism and knowledge of the staff, including sales representatives like Cat, Donna, and Stephanie, who helped them find the perfect flooring options. Many customers appreciated the ease of the installation process, which was often described as "smooth" and "flawless."
Excellent Products and Services
Customers were thrilled with the quality of the flooring products and the expertise of the installation team. They praised the look and feel of their new flooring, which exceeded their expectations. The installation process was often described as efficient, with installers who were courteous, professional, and respectful of their homes.
Sales Representatives Shine
Several sales representatives, including Cat, Donna, and Stephanie, received high praise for their exceptional service. They were commended for their knowledge, patience, and helpfulness in guiding customers through the selection process.
Minor Issues with Returns and Measurements
A few customers experienced issues with returns and measurements. One customer was disappointed to find that a box of hardwood flooring couldn't be returned, while another customer had issues with measurements that resulted in excess flooring being ordered.
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