Restoring Your Property, Restoring Your Life.
At SERVPRO of Elgin / Northwest Kane County, we are dedicated to providing top-notch restoration and cleaning services to our customers in Elgin, IL, and surrounding areas. Our team of highly trained professionals is equipped to handle any type of restoration or cleaning job, from water and fire damage to mold remediation and commercial cleaning services.
Our Services
We understand that every minute counts when disaster strikes, which is why we offer 24/7 emergency services to get your property back to normal as quickly as possible. Our services include:
- Water Damage Restoration: We specialize in water damage restoration, from extraction and drying to rebuilding and reconstruction.
- Fire Damage Restoration: Our team is trained to handle fire damage restoration, including smoke and soot removal, cleaning, and reconstruction.
- Mold Remediation: We provide mold remediation services to remove mold and prevent its return.
- Storm Damage Restoration: We can help you recover from storm damage, including wind, hail, and flood damage.
- Commercial Restoration: We offer commercial restoration services, including water, fire, and mold remediation, as well as storm damage restoration.
- Cleaning Services: Our cleaning services include air ducts and HVAC, biohazard, carpet and upholstery, ceilings, floors, and walls, as well as drapes and blinds, odor removal, sewage, trauma, and crime scene, vandalism, and graffiti cleaning.
Our Team
Our team is made up of trained professionals who have years of experience in the restoration industry. We have been there when fires shut down the Aurora FAA flight control center and affected all air transportation in the country. We have also been there when many local businesses and schools had fire and smoke damage. We were there when the heavy rains hit our neighborhoods and flooded lots of homes. Day or night, hot or arctic cold, SERVPRO of Elgin/Northwest Kane County is there to help you with all your needs!
Why Choose Us?
We are a trusted leader in the restoration industry, with highly trained technicians and advanced restoration and cleaning equipment. We are locally owned and operated, which means we are already close by and ready to respond immediately when you need us. We are also part of a national network of over 2240 franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.
Reviews Summary
ServPro Inconsistencies
The reviews highlight inconsistencies in ServPro's service. One reviewer, Marissa Flores, had a terrible experience, claiming the company took advantage of her during a vulnerable time, charging her $1000 for an estimate without doing any work. On the other hand, most reviewers praised ServPro's efficiency, professionalism, and communication.
Positive Experiences
Many reviewers had positive experiences with ServPro, praising the company's prompt response, clear communication, and efficient work. Several reviewers praised specific employees, such as Cindy, Kurt, Chris, Barry, and Jose, for their excellent service. Reviewers appreciated the company's ability to quickly respond to emergencies, provide clear explanations of the work being done, and complete jobs efficiently.
Negative Experiences
A few reviewers had negative experiences with ServPro. One reviewer, Jennifer Wasner, felt that the company's quote for mold remediation was too expensive. Another reviewer, Ruben Cornejo, was dissatisfied with the company's failure to provide a timely estimate and leaving a hole in his wall for two months. Amber Grady-Fuller was unhappy with the company's $150 estimate fee.
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