Protecting Your Property Without Breaking Your Budget

At Gilray Heating and Cooling, our mission is to provide exceptional heating and cooling solutions to homes in Wausau and surrounding areas. We take pride in our commitment to quality work, exceptional customer service, and a passion for making your home a comfortable haven. With over 40 years of experience, our team has been dedicated to providing lasting HVAC solutions and quality work in Wausau. Our skilled professionals are knowledgeable in a wide range of services, from repairing and maintaining your current unit to installing a modern HVAC system.

HVAC Services

We offer a comprehensive range of HVAC services to cater to your heating and cooling needs. Our services include but are not limited to:

Heating Services: Furnace repair, furnace installation, and furnace maintenance to ensure your home remains warm and cozy during the cold winter months.
Cooling Services: Air conditioning repair, air conditioner installation, and air conditioner maintenance to keep your home cool and comfortable during the hot summer months.
Air Quality Services: We also provide services to improve indoor air quality, ensuring your home is safe and healthy to live in.

Products

At Gilray Heating and Cooling, we recognize that selecting the right HVAC system can be overwhelming. That's why we're proud to partner with Lennox International to offer a range of high-quality products, including:

Air Conditioners: Lennox air conditioners are designed to provide efficient cooling and superior comfort.
Furnaces: Our furnace selection includes high-efficiency models that can help reduce energy bills and increase home comfort.
Thermostats: Our thermostats are designed to provide precise temperature control and improved energy efficiency.

Financing Options

We understand that purchasing a new HVAC system can be a significant investment. To make it more affordable, we offer flexible financing options, including:

Lennox Network Dealer Offers: Receive up to $1,700 in rebates or make no payments, incur no interest for 12 months when financing a new Lennox system.
Other Financing Options: We also offer other financing options to fit your budget and needs.

Why Choose Gilray Heating and Cooling

With over 40 years of experience, our team is committed to providing exceptional HVAC services, products, and financing options to meet your home comfort needs. Our skilled professionals are dedicated to ensuring your home remains a comfortable haven, whether you're looking for heating or cooling solutions. Contact us today to schedule an appointment and experience the Gilray Heating and Cooling difference.

Update Share

Positive: Gilray's technicians are knowledgeable, courteous, and go above and beyond to resolve issues.

Negative: Some customers experienced issues with scheduling and pricing, and one customer felt taken advantage of.

Professionalism and Quality

The majority of reviewers praised Gilray's professionalism, quality of work, and customer service. Many customers reported timely and prompt service, with technicians being knowledgeable and courteous. Several reviewers mentioned specific instances where Gilray's technicians went above and beyond, such as installing the correct-sized evaporator coil, fixing furnace issues, and cleaning out the interior of the furnace.

Services

Gilray's services range from furnace and air conditioning repairs to installations and maintenance. Several reviewers mentioned using Gilray for multiple services, and the company's willingness to work with customers to find solutions.

Negative Experiences

However, a few reviewers had negative experiences with Gilray. Two reviewers reported issues with the company's scheduling, with one reviewer never receiving a call-back and another reviewer waiting for a technician who never arrived. Another reviewer felt taken advantage of after being charged for services without receiving any work done.

Pricing

Some reviewers mentioned concerns about pricing, including one reviewer who was charged $242 for a service call that did not result in any work being done.

Manufacturer's Warranty

One reviewer praised Gilray's ability to resolve an issue under the manufacturer's warranty, which saved them from paying labor costs.

Overall

While there were some negative reviews, the majority of reviewers were extremely satisfied with Gilray's services, professionalism, and customer service.

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