Business Details
50+ Years
experience
Your Trusted Flooring Experts in Roanoke, VA
Founded over 50 years ago, The Carpet Shops have established themselves as a trusted flooring authority in Southwest Virginia. Our locally owned and operated business has completed installations across 20 million square feet, combining extensive industry experience with a commitment to quality craftsmanship. With expansive showrooms in Roanoke and Radford, our team of seasoned professionals specializes in guiding customers through every stage of the flooring processfrom product selection to precision installation.We maintain rigorous standards for both residential and commercial projects, offering a comprehensive selection of flooring solutions while prioritizing customer satisfaction through transparent communication and reliable service delivery.
Services
Carpet Installation
Hardwood Flooring
Vinyl Flooring
Rugs & Runners
Commercial Flooring
Details
- Year established: 1973
Highlights and features
- We have over 50 years of flooring installation experience in Southwest Virginia
- Our showrooms feature the region's largest selection of flooring materials
- Expert installation team with specialized training in all flooring types
- Synchrony financing available for residential and commercial projects
- Comprehensive service from product selection to professional installation
What people say
Knowledgeable staff
Excellent product quality
Professional installation
Exceptional customer service
Beautiful results
Services
Carpet Installation
Professional carpet installation for residential and commercial properties. Our certified technicians handle all aspects from removal to precision fitting. We offer warranties on both materials and workmanship for complete customer satisfaction.
Hardwood Flooring
Premium hardwood flooring solutions with expert installation and finishing. We provide both solid and engineered wood options in various stains and finishes. Our team ensures proper acclimation and precise installation techniques.
Vinyl Flooring
Durable vinyl flooring options including planks and tiles for residential and commercial spaces. Our specialists handle waterproof installations with meticulous seam welding and edge finishing techniques.
Rugs & Runners
Custom rug and runner fabrication with binding services. We create tailored solutions from carpet remnants or purchased materials, offering edge finishing and size customization to match specific spaces.
Commercial Flooring
Comprehensive commercial flooring installations for offices, retail spaces, and institutional buildings. Our team coordinates large-scale projects with minimal disruption, offering durable solutions that meet business requirements and safety standards.
People
James C. Spears
President and General Manager
With 15+ years of experience overseeing commercial projects at Center in the Square, James has developed deep expertise in institutional flooring solutions and client relationship management.
Ruthie Costello
Senior Sales Consultant
Specializing in residential flooring solutions, Ruthie combines product knowledge with personalized service, helping clients navigate selections while providing practical decorating advice and installation guidance.
Questions
What types of flooring do you offer?
We provide comprehensive flooring solutions including carpet, hardwood, vinyl planks/tiles, carpet tiles, commercial flooring, and custom rugs/runners.
Do you offer financing options?
Yes, we partner with Synchrony to provide flexible financing solutions for both residential and commercial flooring projects.
How long does installation typically take?
Most residential installations complete within 1-3 days depending on project size, with commercial projects scheduled based on scope requirements.
Are free estimates available?
Yes, we provide complimentary estimates for all flooring projects through our online scheduling system or direct consultation.
Do you serve commercial clients?
Yes, we specialize in commercial flooring solutions with dedicated project management for businesses and institutional clients.
What makes your service different?
Our 50+ years of local experience, extensive product selection, and commitment to quality installation set us apart as flooring specialists.
