At Tew Tile & Carpet Co., we are committed to providing the highest quality flooring solutions to our customers in Fayetteville, NC, and beyond. As a locally owned and operated business, we have been serving our community since 1960, and our tradition of providing the finest products and services has established us as the premier flooring dealer in North Carolina.
Our Mission
Our mission is to provide you with flooring solutions that exceed your expectations. We want to be the local flooring source that you can depend on. Whether you're looking for hardwood, carpet, tile, or luxury vinyl, we have got you covered. Our skilled installers are trained in the latest installation techniques, ensuring that your project is installed right the first time. We use only the highest quality materials from the finest flooring producers, and we offer flexible scheduling to fit your needs.
Our Services
We offer a wide range of flooring services, including:
- Hardwood Flooring: From traditional and natural wood looks to engineered and solid hardwood flooring, we have them all.
- Carpeting: We offer premier soft and luxury carpet for the Carolinas, with enhanced technology making most carpet pet and spill friendly.
- Tile Flooring: Our durable flooring options reduce allergies and come in a wide selection of patterns and designs.
- Luxury Vinyl Flooring: Our 100% waterproof flooring is pet proof, dent resistant, and scratch resistant, with a variety of selections due to 3D technology imaging.
Why Choose Us?
At Tew Tile & Carpet Co., we pride ourselves on being a one-stop shop for all your flooring needs. We have accounts set up with manufacturers, enabling you to save money by buying direct. Our responsive service and flexible scheduling ensure that you get the flooring solutions you need, when you need them. With our expert installation team and high-quality products, you can trust that your flooring project will be done right the first time.
Get a Free Estimate
Ready to get started on your flooring project? Request a free estimate today and let us help you find the perfect flooring solution for your home or business.
Service and Experience
The reviews suggest that the service and experience at Tew Tile and Carpet vary greatly. Some customers, such as Leah Vadas, Tyler Hair, and Butch Darnell, had a positive experience. They mentioned that the staff, including Dean and the crew, were helpful, knowledgeable, and willing to spend time with them to find the right flooring. Leah Vadas praised the selection and said she will definitely return in the future. On the other hand, Edwyna Brooks and A. B. had a negative experience. Edwyna Brooks felt unwelcome at the office, while A. B. encountered a rude and discourteous salesperson, Larry. The salesperson was unwilling to discuss alternative flooring options or products, and the customer service was poor.
Customer Treatment
The reviews show that some customers felt treated poorly. A. B. was made to feel unwelcome and was refused the opportunity to work with a different salesperson. This led to A. B. declining to do business with Tew Tile and Carpet. In contrast, the other customers mentioned that the staff was helpful and did not try to push them in a particular direction.
Conclusion
The reviews of Tew Tile and Carpet vary in terms of the level of service and customer treatment. While some customers had a positive experience, others felt unwelcome, treated poorly, or received poor customer service.
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