Business Details
50+ Years
experience
Your Trusted Source for Spas, Pools & Fireplaces
Founded in 1975 as Hot Water Doctors, we have grown to become the premier provider of spas, pools, and hearth products in the Portland-Vancouver metropolitan area. With showrooms in Clackamas, Beaverton, and Vancouver, our company combines decades of expertise with an in-house service department staffed by highly qualified technicians. Our commitment to quality extends beyond product sales to comprehensive maintenance solutions, ensuring customers enjoy their investments for years. We pride ourselves on personalized service, from initial product selection to installation and ongoing support.Our team's collective experience exceeds half a century, allowing us to address diverse customer needs with proven expertise. We maintain strong relationships with leading brands like Artesian, Nordic, and Kona, offering premium products backed by industry-leading warranties. Customer satisfaction remains our top priority, as evidenced by our 60-day upgrade policy and numerous five-star reviews highlighting exceptional service experiences.
Services
Spas
Hot Tubs
Pools
Fireplaces
Gazebos
Spa Maintenance
Details
- Year established: 1975
Highlights and features
- Over 45 years serving Portland-Vancouver area with specialized expertise
- In-house service department with certified technicians
- Exclusive partnerships with premium brands like Artesian and Kona
- Comprehensive 60-day upgrade policy on hot tub purchases
- Award-winning customer service with personalized maintenance programs
What people say
Excellent customer service
Professional installation team
Timely delivery
Knowledgeable staff
Award-winning service
Services
Hot Tubs
We offer a comprehensive selection of premium hot tubs from trusted brands like Artesian and Nordic. Our inventory includes 2-3 person models up to 7+ person luxury units with advanced hydrotherapy features. Our experienced staff provides personalized consultations to match your space, budget, and wellness goals with the perfect solution.
Swim Spas
Our TidalFit Swim Spas combine fitness and relaxation with continuous swim current technology. These versatile units serve as both exercise pools and therapeutic hot tubs, featuring adjustable resistance systems and ergonomic seating zones for multi-user functionality in compact spaces.
Pools
We carry Kona Pools' durable above-ground vinyl pool systems in multiple sizes from 15' round to 17x30' rectangular models. Our pool kits include all essential components for easy installation, featuring galvanized steel frameworks, reinforced liners, and 20-year limited warranties for long-term enjoyment.
Fireplaces
Our fireplace department features gas, pellet, and wood-burning models from premium brands like Mendota and Pacific Energy. We offer complete installation services with factory-certified technicians, including gas inserts, freestanding stoves, and custom hearth solutions for both new construction and remodeling projects.
Spa Maintenance
Our maintenance programs include routine chemical balancing, filter cleaning, and comprehensive drain/clean/refill services. Technicians provide on-site education for water chemistry management, with customizable schedules available weekly, bi-weekly, or monthly to maintain optimal spa performance.
Questions
What products and services do you offer?
We sell and service spas, hot tubs, swim spas, above-ground pools, fireplaces, and gazebos. Our services include installation, maintenance programs, and chemical supply for all products.
Do you provide installation services?
Yes, our certified technicians handle complete installations including site preparation, electrical connections, and final product setup with cleanup included.
What maintenance services are available?
We offer routine maintenance visits, complete drain/clean/refill services, and emergency repairs with customizable scheduling options for ongoing care.
Are financing options available?
Yes, we offer financing programs through multiple lenders with competitive rates for qualified buyers purchasing major products.
What are your business hours?
Our showrooms operate Monday-Saturday 10am-6pm and Sunday 11am-4pm across all locations in Oregon and Washington.
Do you have a return policy?
We offer a 60-day upgrade policy allowing customers to exchange qualifying hot tub purchases for larger models with credit for the original purchase price.
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