Providing Exceptional Results for Over 100 Years
At West Michigan Roofing, we're proud to be West Michigan's premier roofers and exterior remodelers, serving the community for over 100 years. Our commitment to excellence has earned us a solid reputation for delivering exceptional results, no matter how complex the job. We've built a legacy of trust with our customers, and we're dedicated to maintaining the highest standards of quality, craftsmanship, and customer service.
Our Story
Our journey began in 1967, when our family-owned roofing company first opened its doors. Since then, we've grown to become a leading provider of residential and commercial roofing services, offering a wide range of solutions to meet the diverse needs of our customers. From roof replacements and repairs to gutter installation, insulation, and siding services, we're dedicated to providing top-notch quality and unmatched customer service.
Our Services
At West Michigan Roofing, we understand that every customer has unique needs and requirements. That's why we offer a comprehensive range of services tailored to meet the specific demands of our customers. Our services include:
- Residential Roofing: We install premium brands, including Owens Corning, CertainTeed, and GAF, and maintain high standards for our installation teams.
- Commercial Roofing: We're experienced in complex projects and can tackle commercial roofing projects with ease, from small office buildings to sprawling warehouses.
- Gutters: We install high-quality gutters that can handle heavy rainfall with ease, and offer gutter guards for added performance.
- Insulation: We use high-performance roofing and insulation products to ensure our customers' homes are energy-efficient and comfortable.
Our Promise
At West Michigan Roofing, we're committed to providing our customers with unparalleled value for their money. We believe in using only premium materials, employing the most skilled contractors, and backing our products with industry-leading warranties. We're confident that our dedication to excellence, our commitment to customer satisfaction, and our passion for delivering flawless results will make us the smart choice for your next roofing or exterior remodeling project.
Get Your Free Quote Today!
Schedule your free estimate today and experience the West Michigan Roofing difference for yourself. Call us today at (616) 747-8070 or fill out our online form to get started!
Negative Experiences
Some customers had negative experiences with West Michigan Roofing. One customer, Nikki Nick, had a terrible experience with the company, stating that they would give negative stars if possible. They claimed that the company screamed at them about late insurance payments and left bats in their roof. Elissa Zimmer had issues with the company's communication and customer service, citing that they didn't get back to her for weeks and didn't properly fix the holes in her roof. Mirasol Joven was disappointed with the company's work, stating that they didn't deliver on their promises and didn't respond to their complaints.
Positive Experiences
On the other hand, many customers had positive experiences with West Michigan Roofing. Tina Hole was extremely pleased with the company's work, citing their professionalism, knowledge, and communication. Ricky B. and Tyonna Cruz also had excellent experiences with the company, praising their professionalism, communication, and quality of work. Heather Peet, Robyn Weddington, and many others also had positive experiences with the company, citing their excellent customer service, professionalism, and quality of work.
Communication and Customer Service
Communication and customer service were key areas where some customers had issues with West Michigan Roofing. Elissa Zimmer had problems with the company's communication, citing that they didn't get back to her for weeks and didn't properly fix the holes in her roof. Some customers, however, praised the company's communication and customer service, citing that they were professional, knowledgeable, and responsive to their needs.
Quality of Work
The quality of work was another area where customers had varying experiences with West Michigan Roofing. While some customers, such as Nikki Nick and Mirasol Joven, were disappointed with the company's work, many others, such as Tina Hole, Ricky B., and Tyonna Cruz, praised the company's quality of work.
Conclusion
Overall, while some customers had negative experiences with West Michigan Roofing, many others had excellent experiences with the company, praising their professionalism, communication, and quality of work.
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