Store with Confidence, Store with Citadel!
A Committed Team Serving Colorado Springs Since 1998
Citadel Self Storage has proudly served the Colorado Springs community with secure, affordable self storage solutions since 1998. Family-owned and operated, we understand the unique storage needs of our military families and residents, offering personalized service and comprehensive amenities to meet your requirements.
Secure and Accessible Storage Solutions
We offer a diverse selection of drive-up storage units in various sizes to accommodate your individual needs. With state-of-the-art security features like gated access and surveillance cameras, you can rest assured that your belongings are safe and secure. Our convenient location in the heart of Colorado Springs makes accessing your items easy and straightforward.
Meeting Diverse Storage Needs
Whether you need temporary extra space during a move, or long-term storage for your belongings between homes, Citadel Self Storage has a solution for you. We cater to individual households, families, businesses, and even military personnel. We offer:
- Standard storage units for documents, furniture, and personal belongings
- RV and boat storage spaces for your recreational vehicles
- Secure document storage for sensitive files and important papers
Peace of Mind and Customer Focus
At Citadel Self Storage, we prioritize customer satisfaction. Our friendly and helpful team is available to assist you with:
- Online bill payment for your convenience
- Moving tips and resources to streamline your storage experience
- Prompt assistance with any inquiries or concerns
Trust Citadel Self Storage for reliable, affordable storage solutions in Colorado Springs, CO. Contact us today to find the perfect storage solution for your needs!
Overview
Citadel Storage has received a mix of positive and negative reviews from customers. The majority of customers have reported positive experiences, praising the facility's cleanliness, affordability, and excellent customer service provided by staff members such as Chris and Hannah.
Positive Experiences
Many customers have expressed satisfaction with the facility's prices, cleanliness, and convenient location. Staff members like Chris, Hannah, and Michelle have been praised for their helpfulness, professionalism, and friendly demeanor. Some customers have also appreciated the facility's security features and the ease of moving in and out.
Negative Experiences
On the other hand, a few customers have reported negative experiences, including issues with customer service, theft, and unprofessional behavior from staff members. Some customers have complained about the facility's office hours, citing difficulties in reaching staff members during business hours. Others have reported instances of theft and have been unhappy with the facility's response to their concerns.
Staff and Management
Staff members like Chris, Hannah, and Michelle have received positive reviews for their helpfulness and professionalism. However, some customers have reported negative experiences with staff members, citing poor attitudes and unhelpful behavior.
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