Fall Back In Love With Your Home
At KHB Flooring, we pride ourselves on being a trustworthy and transparent flooring solutions provider for homeowners in Modesto, Turlock, Tracy, and more of Central-Valley & Tri-Valley, California. With over 10 years of flooring experience and over 5000 flooring projects completed, we have established ourselves as a leader in the flooring industry. Our commitment to clear communication, unmatched craftsmanship, and strong values ensures that every aspect of your project is handled with care.
Our Story
KHB Flooring is the result of a collaboration between two exceptionally skilled California-based companies: KHB Construction and Big Ben's Flooring. Bobby and Ryan from KHB have more than 20 years of combined remodeling experience, while Ben and his team have successfully completed over 5000 flooring projects. By joining forces, they created KHB Flooring with the goal of enriching homes and people's lives with exceptional flooring services and customer service that exceeds expectations.
Our Services
We understand that finding the perfect flooring option can be overwhelming. That's why we offer a hassle-free in-home consultation process that makes it easy to find flooring that meets your needs, fits your budget, and exceeds your expectations. Our services include hardwood floor installation, hardwood floor refinishing, LVP flooring installation, vinyl flooring installation, laminate flooring installation, carpet installation, and carpet cleaning.
What Sets Us Apart
At KHB Flooring, we pride ourselves on our attention to detail, exceptional customer service, and high-quality flooring materials. We believe in building long-lasting relationships with our customers, and we strive to exceed their expectations with every project. Our team of experts is dedicated to providing personalized service, precise digital in-home measurements, and top-of-the-line flooring materials that meet the highest standards of quality.
Overall Experience
The majority of the reviews are extremely positive, with all but two reviewers giving Big Ben's Flooring 5 stars. The common themes among these reviews are the company's excellent service, promptness, professionalism, and high-quality work. Reviewers praise the staff's friendliness, knowledge, and attention to detail, which resulted in excellent results for their flooring needs.
Praise for Staff and Work
Big Ben's Flooring's staff is consistently praised for their professionalism, courtesy, and expertise. Reviewers appreciate the company's willingness to listen to their needs, provide reliable and timely service, and produce high-quality results. Many reviewers specifically mention the excellent work of individual staff members, such as Mario, James, and Kelly, who went above and beyond to ensure their satisfaction.
Concerns and Issues
However, two reviewers had negative experiences with Big Ben's Flooring. One reviewer was disappointed with the company's inability to fulfill their initial promise of completing the job, as well as their lack of communication and eventual no-show. The second reviewer encountered similar issues with the company's subcontracted services, including poor communication, delays, and lack of attention to detail.
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