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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
24/7 Emergency Water Damage Restoration Services
FloodSERV is a locally owned and operated restoration company dedicated to helping homeowners and businesses recover from water, fire, and flood damage. Founded in 2002 by Damon and Kristi Thompson, our team has over two decades of combined experience in emergency restoration services. We are IICRC-certified, utilizing industry-leading techniques and advanced equipment such as thermal imaging cameras, dehumidifiers, and air movers to ensure thorough drying and restoration. Our commitment to excellence is reflected in our 24/7 availability, personalized service, and focus on minimizing structural damage while prioritizing client satisfaction.

With a reputation built on trust, reliability, and expertise, we serve communities across southeastern Oklahoma, including McAlester, Eufaula, and Atoka. Our teams dedication to continuous improvement and adherence to strict safety standards ensures clients receive efficient, transparent, and high-quality solutions tailored to their unique needs.
Services
Water Removal Fire Damage Restoration Mold Remediation Flood Damage Repair Carpet Cleaning Air Duct Cleaning Dryer Vent Cleaning Disinfection Services
Details
  • Year established: 2002
Highlights and features
  • We offer 24/7 emergency response for water, fire, and flood damage.
  • Our team is IICRC-certified with over 20 years of combined restoration experience.
  • We use advanced drying equipment and thermal imaging technology for precision.
  • Locally owned and operated by Damon & Kristi Thompson since 2002.
  • Proven track record of 5-star customer satisfaction across 205+ reviews.
Associations and certifications
  • IICRC
What people say
Great job Professional staff Quick response Thorough cleaning Excellent communication
Update Listing
Services
Water Damage Restoration
Our water damage restoration service rapidly removes standing water and dries affected areas using industrial-grade dehumidifiers and air movers. We specialize in mitigating damage from floods, leaks, and sewage backups. Our technicians conduct moisture assessments with thermal imaging to ensure complete drying, preventing mold growth and structural issues. Clients benefit from 24/7 emergency availability and insurance documentation support.
Mold Remediation
FloodSERVs mold remediation service identifies and eliminates mold infestations caused by water damage. We use HEPA filtration and antimicrobial treatments to clean contaminated areas while containing spores. Our process includes air quality testing, structural drying, and preventive recommendations. Clients receive detailed reports for insurance purposes, ensuring safe, long-term solutions for residential and commercial properties.
Fire Damage Repair
Fire damage repair involves removing debris, cleaning soot, and restoring structural integrity. We deodorize properties using ozone treatments and thermal fogging to eliminate smoke odors. Our team coordinates with contractors for repairs, ensuring compliance with safety standards. Clients benefit from rapid response to minimize secondary damage and expedite insurance claims.
Carpet Cleaning
Our carpet cleaning service uses hot water extraction to remove dirt, stains, and allergens. We apply eco-friendly sanitizers and deodorizers, restoring carpets to like-new condition. The process includes pre-treatment of high-traffic areas and post-cleaning inspection. Clients enjoy improved indoor air quality and extended carpet lifespan with our residential and commercial solutions.
Air Duct Cleaning
Air duct cleaning removes dust, debris, and contaminants from heating and cooling systems. We use truck-mounted vacuums and rotary brushes to clean vents, registers, and coils. The service improves energy efficiency and indoor air quality, particularly for allergy sufferers. Clients receive a visual inspection and maintenance tips to sustain system performance.
People
Damon Thompson
Owner
Damon Thompson co-founded FloodSERV in 2002 after identifying a need for restoration services in Oklahoma. With over 20 years of experience, he oversees operations and ensures adherence to industry standards. Damon prioritizes community engagement and customer satisfaction, fostering a culture of accountability and excellence within the team.
Kristi Thompson
Owner
Kristi Thompson co-owns FloodSERV and manages client relations and administrative operations. Her focus on transparency and ethical business practices has strengthened the companys reputation. Kristi works closely with insurance providers to streamline claims processes, ensuring clients receive efficient, stress-free service during critical times.
Questions
What services does FloodSERV offer?
FloodSERV provides water damage restoration, mold remediation, fire damage repair, carpet cleaning, air duct cleaning, and 24/7 emergency response.
Are your technicians certified?
Yes, our team is IICRC-certified in water damage restoration and mold remediation, using industry-standard practices and equipment.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency restoration services for water, fire, and flood damage across southeastern Oklahoma.
How quickly can you respond to an emergency?
Our average response time is under 1 hour, with crews available immediately for urgent situations like flooding or fire damage.
Do you work with insurance companies?
Yes, we assist with insurance claims documentation and communicate directly with providers to streamline the restoration process.
What areas do you serve?
We serve McAlester, Eufaula, Atoka, and surrounding counties in southeastern Oklahoma for residential and commercial restoration needs.