Business Details
49 Years
experience
Professional Carpet & Upholstery Cleaning Services in Geneva, IL
At Norm's Carpet Cleaning, we are committed to delivering exceptional service rooted in decades of expertise. Founded in 1977 by Norm Salomon and now led by owner Chris Newman, our business has built a legacy of trust through over 45 years of dedicated service to the Fox Valley community. Our team of professionals, including technicians Eric and Daniel with over 6,000 service appointments completed, combines technical skill with a customer-first approach to ensure every project meets the highest standards. We specialize in advanced carpet, tile, grout, and upholstery cleaning, utilizing eco-friendly methods and state-of-the-art equipment to address even the most challenging stains. Our 100% satisfaction guarantee reflects our confidence in the quality of our workmanship and our commitment to maintaining long-term relationships with valued clients.From residential homes to commercial facilities, we treat every property with the care and respect it deserves, ensuring improved indoor air quality and lasting cleanliness. Our deep understanding of natural and synthetic fibers allows us to provide tailored solutions for area rugs, including pickup and delivery services. With a focus on innovation and customer education, we empower clients with knowledge about proper spot treatment and maintenance. Our reputation as the premier carpet cleaning provider in the region is built on consistent results, technical excellence, and a dedication to exceeding expectations in every interaction.
Services
Carpet Cleaning
Spot Removal
Tile & Grout Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Pet Odor Removal
Garage Floor Cleaning
Commercial Carpet Cleaning
Pressure Washing
Winter Carpet Cleaning
Details
- Year established: 1977
Highlights and features
- We have over 45 years of experience in professional carpet and upholstery cleaning.
- Our team has completed 6,000+ service appointments with proven results.
- We use eco-friendly cleaning methods and advanced spot removal techniques.
- 100% satisfaction guarantee on all residential and commercial cleaning services.
- Specialized care for delicate area rugs with pickup and delivery options.
What people say
100% satisfaction guarantee
Expert spot removal
Professional technicians
Improved air quality
Delicate rug care
Services
Carpet Cleaning
Our residential and commercial carpet cleaning service uses truck-mounted steam extraction to remove deep-seated dirt and allergens. The process improves indoor air quality while extending carpet lifespan through thorough cleaning and optional Scotchgard protectant application.
Spot Removal
We specialize in removing challenging stains from ink, Kool-Aid, soda, makeup, and rust using professional-grade solutions. Our technicians employ heat transfer and specialized chemicals to eliminate spots without damaging fibers in carpets, rugs, or upholstery.
Tile & Grout Cleaning
Our tile and grout cleaning service removes built-up debris and grime using high-pressure steam cleaning. The process restores tile appearance by eliminating embedded soils from regular mopping while preserving the integrity of grout lines.
Oriental Rug Cleaning
We provide specialized cleaning for oriental and area rugs using fiber-specific techniques for wool, silk, and synthetic materials. Our service includes pickup/delivery options and gentle cleaning processes that maintain rug colors and textures.
Pet Odor Removal
Our pet odor removal service targets organic matter causing persistent smells using bio-enzymatic treatments. The deep-cleaning process eliminates both visible stains and residual odors from pet accidents in carpets and upholstery.
People
Chris Newman
Owner
Chris Newman acquired Norm's Carpet Cleaning in 2007 after working with founder Norm Salomon. He oversees operations while maintaining the business's commitment to quality and customer satisfaction established over four decades.
Eric
Technician
Eric joined Norm's Carpet Cleaning in 2015 and has completed over 3,000 service appointments. He specializes in advanced spot removal techniques and commercial cleaning projects across the Fox Valley region.
Daniel
Technician
Daniel has been with Norm's Carpet Cleaning since 2015, completing thousands of service calls. He focuses on residential projects and works closely with Eric to maintain the company's high service standards.
Questions
What areas do you service?
We serve Geneva, Batavia, St. Charles, Aurora, Elgin, and surrounding Fox Valley communities in Illinois.
Do you offer commercial cleaning services?
Yes, we provide commercial carpet cleaning for businesses in the Fox Valley area with flexible scheduling options.
How do you handle tough stains?
Our technicians use professional-grade solutions and heat transfer methods to remove challenging stains like ink, Kool-Aid, and rust.
Is rug cleaning done on-site?
We offer both on-site cleaning and pickup/delivery service for delicate area rugs requiring specialized care.
What payment options are available?
We accept major credit cards and offer seasonal promotions like $40 off select services.
Do you provide winter carpet cleaning?
Yes, we offer winter cleaning with precautions to maintain indoor warmth and use onboard softened water for frozen hookups.
