Veterans AC & Heat, a family-owned and operated business in the heart of Tarpon Springs and Dunedin, Florida, has proudly served residential and commercial clients for over 50 years. We are driven by a deep commitment to providing exceptional customer service, tackling each project with impeccable integrity, loyalty, and respect.
Our Values and Mission
At the core of our business lie the core values that define a true veteran: loyalty, sense of duty, respect, selfless service, honor, integrity, and personal courage. These principles guide us in every aspect of our work, ensuring that we deliver unmatched value and satisfaction to our clients.
Our Expertise and Services
We offer a comprehensive range of services designed to keep your home or business comfortable and efficient. Our skilled technicians are certified and experienced in:
- Air Conditioning Repair & Installation: We repair and install all major brands of air conditioning systems, ensuring optimal performance and efficiency.
- Heating Services: We provide reliable heating solutions to keep you warm and comfortable during the colder months.
- Preventative Maintenance Plans: Our tailored maintenance plans prevent costly equipment failures and extend the lifespan of your HVAC system.
- Duct Installation & Repair: We install and repair ductwork to ensure proper airflow and ventilation.
- Air Conditioning Analysis & Indoor Air Quality: We identify potential issues and recommend solutions to enhance the quality of your indoor air.
Quality, Transparency, and Affordable Solutions
We prioritize quality, transparency, and affordability in all our services. Our upfront pricing and honest approach ensure that you are aware of all costs and options before making any commitments. We also offer financing options to help you afford the comfort and efficiency of a new HVAC system.
Supporting Our Community and Veterans
As a veteran-owned business, we are proud to support our military and first responders. We offer discounts to active duty military, veterans, and first responders and donate 3% of our profit to a Veteran-based charity.
Overall Customer Experience
The majority of customers have reported an exceptional customer experience with Veterans AC, praising their technicians for being knowledgeable, friendly, and thorough in their work.
Technician Skills
Technicians such as Cody, Ryan, and Cameron have received high praise for their skills and attention to detail. They have been commended for taking the time to explain the work being done, providing preventative maintenance measures, and ensuring that the customer is satisfied with the service.
Customer Service
The customer service team at Veterans AC has been praised for their prompt response to calls, friendly demeanor, and willingness to help. However, one customer had a negative experience with a rude representative.
Pricing and Value
Several customers have mentioned that the cost of service was reasonable and less than expected. The company's maintenance plans and contracts have also been praised for their value.
Negative Experience
One customer had a negative experience with a rude representative who refused to work on their off-brand AC unit and made them feel unworthy of the company's time.
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