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About Master Service RO: Your Reliable Sliding Glass Door & Window Repair Specialists
Master Service RO is a trusted name in sliding glass door and window repair across Broward County, Palm Beach County, and Miami Dade. With years of experience and a team of qualified technicians, we have become renowned for our efficient and reliable service in restoring these crucial home features.
Who We Are
Consisting of passionate and skilled professionals, our team has a deep understanding of sliding glass doors and windows. We combine technical expertise with meticulous attention to detail, ensuring your satisfaction every step of the way. We take pride in open communication, clear explanations, and transparent pricing.
What We Do
We offer a comprehensive range of services to cater to all your sliding glass needs, including:
- Broken Glass Repair & Replacement: Rapidly and efficiently replace broken glass in windows, doors, and patio doors.
- Window & Door Repair: Repairing mechanisms, springs, rollers, locks, and handles.
- Track Repair & Cleaning: Addressing dents, bumps, debris, and lubrication issues for smooth and silent operation.
- Preventative Care: Regular maintenance plans to ensure optimal performance and longevity.
Why Choose Master Service RO?
- Upfront Pricing: We provide transparent cost estimates before any work begins.
- Fast & Efficient Service: Most repairs are completed on the same day.
- Licensed & Insured: We are fully licensed, bonded, and insured for your peace of mind.
- Customer Focused: We prioritize excellent customer service and are dedicated to delivering exceptional results.
Our Commitment
Our mission is to provide our customers with reliable, trustworthy, and affordable repairs that restore the functionality and beauty of their sliding glass doors and windows. We strive to exceed expectations and become your trusted partner in maintaining your home's comfort and aesthetics.
Excellent Customer Service and Quality Work
The majority of customers have praised R.O. Master Service for their excellent customer service, prompt responses, and quality work. Many customers have reported that the company's technician, Romain, was able to fix their window and door issues quickly and efficiently. They appreciated his professionalism, honesty, and fair pricing.
Issues with Scheduling and Communication
However, a few customers have reported issues with scheduling and communication. One customer was unhappy with the technician's consistent lateness, while another customer was disappointed with the lack of communication and no-shows.
Common Praise
Many customers have praised Romain's ability to fix their window and door issues, including replacing balance springs, fixing cracked glass panels, and repairing shower doors. They also appreciated his willingness to work with them on pricing and scheduling.
Common Criticisms
A few customers have reported negative experiences, including a bait-and-switch scam and poor communication.
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