One Call. One Company. A Family Business You Can Trust
Our Company
Big John's Plumbing, Inc. is a locally owned and operated plumbing company serving Riverside, CA and the surrounding areas. With over 25 years of experience, we have earned a reputation for providing exceptional service, friendly technicians, and fair pricing.
Our Mission
Our mission is to provide reliable, efficient, and affordable solutions for all your plumbing needs. We are committed to delivering excellent service, ensuring that our customers receive the highest level of care and attention to detail. Whether it's a small repair or a complex installation, we strive to exceed our customers' expectations.
Our Services
At Big John's Plumbing, Inc., we offer a comprehensive range of plumbing services to meet the unique needs of each customer. Our services include:
- Water Heater Services: We provide efficient water heater repair and installation services to ensure you have a steady supply of hot water.
- Drain Cleaning: Our state-of-the-art hydro-jetting technology is designed to safely and effectively clear clogged drains and keep your pipes flowing freely.
- Water Leak Detection: Our team uses advanced technology to detect and repair leaks, preventing costly damage to your home or business.
- Repiping: We specialize in repiping services, including copper re-piping and tankless water heaters.
- Bathroom Remodeling: From concept to completion, we will guide you through the process of designing and building your dream bathroom.
Why Choose Us
At Big John's Plumbing, Inc., we pride ourselves on our commitment to:
- Honest Pricing: We provide upfront, transparent pricing to ensure no surprises or hidden fees.
- Personalized Options: We offer customized solutions tailored to your unique needs and budget.
- Excellent Customer Service: Our friendly technicians are dedicated to providing exceptional service, ensuring your satisfaction with every interaction.
What Our Customers Say
Our customers are our greatest asset, and we are proud to showcase their testimonials:
- "Marvin was awesome, came out to my house same day and recommended more extensive work than we expected." - Jeyan D.
- "I have had Big John or one of his associates out on several occasions to work on my tiny Wood Streets pipes. Each time they have been clean, courteous, and taken care of my issue for a fair amount." - Aaron F.
- "Today I took on a small plumbing project as I thought it looked easy enough. Well after a few choice words, 1 large water soaked towel and a few buckets of water I called Big John's Plumbing. Within an hour a Big Josh's van arrived at my house." - David A.
Unsatisfactory Experiences
Several customers who reviewed Big John's Plumbing were left dissatisfied with their services. One customer, Sheree C., rated the company 1-star and described a poor experience with a plumber who refused to find the source of a leak under her kitchen sink, instead charging her $125 and leaving. When the customer found the source of the leak and tried to contact Big John's to return and fix it, they were ignored.
Another customer, Diane F., also rated the company 1-star and shared a disappointing experience with a water heater repair. After being charged a $125 fee just to assess the problem, Diane was told that the water heater would need to be replaced, but was also charged an additional $1057 for the installation, despite not being credited the initial fee.
Satisfactory Experiences
On the other hand, many customers praised Big John's Plumbing for their excellent service. Several customers, including Stephanie R., Paul C., Mariza H., Mark D., Ernie S., Paul H., Christie M., and Tom E., all rated the company 5-stars and described pleasant interactions with their plumbers, including Ramon. They commended the company for their professionalism, promptness, and competitive pricing.
Additional Feedback
Several customers appreciated the company's willingness to wear masks and take precautions during the COVID-19 pandemic, such as Stephanie R., Mariza H., and Christie M.
Be the first to review Big Bad Johns.
Write a Review
