Exceptional Service, Exceptional Quality, Exceptional Experience
At Consolidated Overhead Doors And Gates, we're more than just a family-owned and operated business - we're a family dedicated to providing top-notch garage door and gate services to the greater Santa Barbara and Ventura regions. Founded by Bill Lewis and the Lewis family in 1958, we've proudly served our community for over 60 years. With a strong foundation built on family values, we've continued to grow and evolve, taking pride in our heritage of providing first-rate services to our customers.
Our Mission
Our mission is simple: to provide exceptional garage door and gate services that exceed our customers' expectations. We strive to build long-lasting relationships with our clients, understanding their unique needs and providing personalized solutions that fit their lifestyles. Whether you're a homeowner or a commercial property owner, we're dedicated to delivering high-quality products and services that enhance the safety, functionality, and aesthetic appeal of your property.
Our Services
We offer a comprehensive range of services designed to cater to your specific needs. Our residential services include garage door installation, repair, and maintenance, as well as gate installation, repair, and automation. For commercial properties, we provide overhead door installation, repair, and maintenance, as well as gate installation, repair, and automation. Our team of experts is dedicated to delivering prompt, professional, and courteous service, ensuring that your needs are met with the highest level of care.
What Sets Us Apart
At Consolidated Overhead Doors And Gates, we're committed to providing an exceptional customer experience. Our team of experts is highly trained and experienced in the latest garage door and gate technologies, ensuring that our customers receive the best possible service. We're proud to be a family-owned and operated business, and we believe that this personal touch sets us apart from larger corporations. We take pride in our work, and we're dedicated to building long-lasting relationships with our customers.
Our Commitment to Quality
We're committed to delivering the highest level of quality in every aspect of our business. From the products we install to the services we provide, we strive for excellence in everything we do. We're proud to be a licensed contractor, and we're dedicated to upholding the highest standards of quality, integrity, and professionalism.
Customer Service and Staff
The reviews highlight inconsistencies in customer service and staff behavior. While some customers, such as Das Schmeltzer and Lisa W., praise the helpfulness and professionalism of specific technicians, like Hope and Ryan, others, like Uwe Kleinschmidt and Victoria Trevillian, express frustration with the arrogance and unresponsiveness of the supporting staff.
Technical Competence and Problem-Solving
Many customers, including Das Schmeltzer, L. Carter, and Darren Shafae, commend the technical expertise and efficiency of the technicians, who resolve issues quickly and effectively. However, Kip Fulbeck and Eli Krahenbuhl mention instances where the technicians failed to address underlying problems or didn't thoroughly assess the repair needs.
Communication and Transparency
Some customers, like Debra Robinson, appreciate the honest and upfront approach of the staff, who provide helpful guidance and don't take advantage of the customer's lack of knowledge. On the other hand, Kip Fulbeck and Uwe Kleinschmidt express disappointment with the company's lack of transparency regarding additional costs and failure to follow up on promises.
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