Excel in Cleanliness, Elevate Your Space
For over 30 years, Excel Carpet Cleaning has been providing professional carpet and upholstery cleaning services to residential and commercial clients in Orange County. As a family-owned and operated business, we take pride in our commitment to exceptional customer service and outstanding results. Our team of experts uses state-of-the-art equipment and eco-friendly cleaning solutions to ensure that your carpets and upholstery look and feel like new.
Our Services
At Excel Carpet Cleaning, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Carpet Cleaning: Our expert technicians use a specialized system that includes seven steps to deep clean your carpets, removing deep-seated dirt, allergens, and pollutants.
- Upholstery Cleaning: We use a gentle yet effective cleaning process to remove dirt, stains, and allergens from your furniture.
- Stone, Tiles & Grout: Our team specializes in cleaning and restoring stone, tiles, and grout to their original beauty.
- Water Damage: We provide emergency water damage restoration services to help you recover from sudden water damage caused by flooding, leaks, or other unexpected events.
- Carpet Repair: Our experts can repair damaged or worn-out carpets to extend their lifespan and improve their appearance.
Our Unique 7-Step Cleaning Process
At Excel Carpet Cleaning, we take pride in our proprietary 7-step cleaning process, which ensures that your carpets and upholstery are thoroughly cleaned and restored to their original condition. Our process includes:
1. Vacuuming/Precleaning: We use powerful equipment to remove loose dirt and debris.
2. Power Scrubber: We use a specialized machine to agitate and loosen deep-seated dirt and stains.
3. Steam Rinsing: Our expert technicians use steam to remove dirt and allergens from deep within the carpet fibers.
4. Apply Spot Remover: We use specialized solutions to remove tough stains and odors.
5. Apply Deodorizer: Our technicians apply a deodorizing agent to eliminate any remaining odors.
6. Detail Finish: We use a specialized process to gently agitate and rinse the carpet, ensuring that it looks and feels like new.
7. Power Extraction: We use powerful equipment to extract excess water and dirt from the carpet, leaving it clean, dry, and fresh.
Our Commitment to Quality
At Excel Carpet Cleaning, we are dedicated to providing exceptional service and outstanding results. Our technicians are trained and certified in the latest cleaning techniques and technologies. We use eco-friendly cleaning solutions and state-of-the-art equipment to ensure a safe and effective cleaning experience. Our commitment to quality is reflected in our satisfied customer reviews and numerous awards and recognition from industry organizations.
Get Your Quote Today!
Contact us today to schedule your appointment and experience the Excel Carpet Cleaning difference for yourself. We look forward to serving you!
Services Provided
The reviews are about Excel carpet cleaning services provided by Enrique, the owner and operator.
Professionalism and Quality of Work
Most reviewers praised Enrique's professionalism, thoroughness, and high-quality work. Many mentioned that their carpets looked new again, stains were removed, and the service was excellent.
Customer Service
Some reviewers appreciated Enrique's promptness, fairness, and honesty. He was described as easy to work with, and his communication was good.
Pricing and Value
A few reviewers mentioned that the prices were high, but the quality of work justified the cost. One reviewer felt the price was fair considering the complexity of the job.
Negative Experiences
Some reviewers had negative experiences, citing Enrique's gruff demeanor, disagreements over prices, and unmet expectations. One reviewer was unhappy with the way Enrique handled pet urine stains on the carpet.
Common Themes
- Enrique's expertise and ability to remove tough stains
- High-quality work and professionalism
- Promptness and fairness
- Pricing, with some finding it high and others considering it fair
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