Flood and Fire Response, LLC is a locally owned and operated company that provides top-notch emergency response services to the residents of Maryland. Our story began with a personal experience of one of our owners, who had to deal with the aftermath of water damage in his own home. The subpar service he received from local restoration companies prompted him to start a company that would put the customer's needs first.
Our Philosophy
At Flood and Fire Response, we believe that timely and efficient service is crucial in mitigating the damage caused by water and fire. Our team is committed to providing expert emergency response services that ensure the well-being of our customers and their properties. We work directly with insurance companies to ensure a seamless process from assessment to restoration.
Our Services
Our services include:
Water Damage Restoration
We provide comprehensive water damage restoration services, from extraction to drying, to ensure that your home or business is returned to its original condition as quickly as possible. Our technicians are certified and trained to handle water damage caused by burst pipes, leaky appliances, and storm damage.
Fire Damage Restoration
Flood and Fire Response provides expert fire damage restoration services, ensuring that your property is restored to its original condition. Our team is certified in fire damage restoration and can handle the entire process from cleanup to reconstruction.
Mold Removal
We also offer mold removal services to ensure that your property is free from mold and mildew. Our technicians are trained to detect and remove mold, and we use advanced equipment to ensure a thorough cleanup.
Why Choose Us
At Flood and Fire Response, we pride ourselves on our exceptional customer service, quick response time, and commitment to quality workmanship. We are available 24/7 to respond to emergency situations, and our certified technicians are trained to handle a range of restoration services.
Service Area
We serve the greater Maryland area, including the cities of Baltimore, Columbia, and surrounding areas.
Testimonials
Our satisfied customers can attest to our exceptional service and commitment to quality. We invite you to read their testimonials and reviews.
Get Started
Don't hesitate to contact us for emergency response services. Call us at (240) 712-4100 or visit our website for more information.
Exceptional Service and Professionalism
Flood and Fire Response is a top-notch company that provides exceptional service and professionalism in dealing with water and fire damage restoration. The company's employees and contractors are highly praised for their expertise, kindness, and prompt response to emergencies.
Quick Response and Effective Solutions
The company's quick response to emergency situations is a highlight of their service. They can arrive at the scene within 10-30 minutes, providing immediate assistance and alleviating stress for homeowners. Their team of experts works efficiently to restore damaged homes, providing effective solutions and explanations to clients throughout the process.
Personalized Attention and Care
The company's staff, including Lenny, Ayla, Benjamin, and Thomas, are commended for their personalized attention and care towards clients. They take the time to explain the restoration process, provide updates, and even offer emotional support during difficult times.
Quality of Work and Insurance Handling
Flood and Fire Response is praised for their high-quality work, attention to detail, and ability to work with insurance companies to facilitate a smooth claims process. Their team ensures that clients' homes are restored to their original state, and they handle the insurance process with patience and professionalism.
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