Business Details
48 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Metro Atlanta
Cool Masters is a family-owned and operated business dedicated to providing Metro Atlanta with premier HVAC and plumbing services. With over 45 years of experience, we prioritize honest, dependable service while upholding the highest ethical standards. Based in Lawrenceville, Georgia, our team extends expertise across the entire Metro Atlanta area, serving cities such as Atlanta, Alpharetta, Buford, and Suwanee. Our mission is to exceed customer expectations by delivering comfort, long-term savings, and a commitment to integrity. We specialize in HVAC repairs, installations, maintenance, and plumbing solutions, using top-notch parts and industry-standard practices. As a Carrier Factory Authorized Dealer, we meet rigorous standards in technical expertise and customer satisfaction, offering cutting-edge Carrier products.Our team of skilled technicians, including Eric Medina, Raul, and Eduardo, ensures personalized, transparent communication and reliable service. We provide military, first responder, and educator discounts, along with financing options through the Carrier Credit Card. Customer testimonials highlight our promptness, professionalism, and dedication to resolving issues without upselling. With 24/7 emergency services and a focus on energy efficiency, Cool Masters remains a trusted partner for residential and commercial HVAC needs.
Services
HVAC Repairs
Plumbing Services
HVAC Installations
Duct Repair
Indoor Air Quality
Emergency Services
Maintenance Plans
Details
- Year established: 1978
Highlights and features
- Family-owned with 45+ years of HVAC expertise
- Carrier Presidents Award winner in 2025
- No upselling or hidden fees
- 24/7 emergency service availability
- Financing options with Wells Fargo
Associations and certifications
- Carrier Factory Authorized Dealer
What people say
Prompt service
Excellent communication
No upselling
24/7 availability
Knowledgeable technicians
Services
HVAC Repairs
Cool Masters provides prompt HVAC repairs using premium parts and industry-standard practices. Our technicians address issues like inadequate airflow, unusual noises, and system failures, ensuring efficient operation. Emergency services are available 24/7 for urgent heating and cooling needs.
Plumbing Services
Our skilled plumbers handle leak detection, drain cleaning, pipe repairs, and fixture installations. Services include water heater maintenance, sump pump repairs, and emergency plumbing solutions. Technicians like Eric Medina ensure lasting fixes with transparent communication.
HVAC Installations
We offer HVAC installations tailored to home needs, including load calculations for optimal system sizing. Our team installs Carrier products with precision, ensuring energy efficiency and long-term reliability. Financing options are available for new systems.
Maintenance Plans
Regular maintenance prevents breakdowns and extends system life. Services include filter replacements, coil cleaning, and thermostat calibration. Annual agreements offer discounts and priority service for Metro Atlanta residents.
Indoor Air Quality
Cool Masters improves indoor air quality through air purifiers, dehumidifiers, and ventilation solutions. Services reduce allergens and pollutants, creating healthier living environments for homes and businesses.
People
Eric Medina
HVAC Technician
Eric Medina is a skilled HVAC technician known for clear communication and thorough repairs. He provides detailed explanations and ensures customer satisfaction, often receiving praise for professionalism and expertise.
Raul
HVAC Technician
Raul is a professional technician praised for promptness and honesty. He explains repairs in detail, offers upfront pricing, and ensures systems operate efficiently, earning consistent customer recommendations.
Eduardo Martinez
HVAC Technician
Eduardo Martinez delivers knowledgeable service with a focus on customer education. He diagnoses issues thoroughly, provides clear solutions, and maintains a friendly, professional demeanor during every visit.
Questions
What HVAC services does Cool Masters offer?
Cool Masters provides repairs, installations, maintenance, duct repair, and indoor air quality services for residential and commercial properties.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling issues.
Are financing options available?
Yes, financing is available through the Carrier Credit Card with approved credit for HVAC installations.
What plumbing services do you provide?
We offer leak detection, drain cleaning, pipe repairs, fixture installations, water heater services, and emergency plumbing repairs.
Do you service my area?
We serve Metro Atlanta, including cities like Atlanta, Lawrenceville, Buford, and surrounding areas. Contact us for confirmation.
