Your Resource for All Your Tile Needs
Since 1993, STP Tile has been a leading supplier of high-quality tiles for commercial and residential projects in the Southeast. Founded by a visionary woman in an industry historically dominated by men, we have grown into a trusted resource for architects, designers, and contractors.
Our Expertise
Our team of experienced professionals has a deep understanding of the tile industry. We can guide you through every step of the process, from product selection and design consultation to logistical solutions. Our representatives have an average of 10 years of industry experience and are armed with comprehensive training to assist you with:
- Product selection: Navigate our wide variety of tiles and materials to find the perfect fit for your project.
- Design consultation: Benefit from our expertise in tile selection and design trends to create stunning visual spaces.
- Logistical solutions: We can handle everything from tight budgets and quick turnarounds to ensuring seamless delivery and installation.
Our Commitment
We pride ourselves on our unmatched industry resources. With over 800,000 square feet of tile and 1,000 setting material SKUs, we can fulfill even the most diverse project requirements. We prioritize:
- Quality: We only import tile from trusted suppliers who adhere to rigorous quality standards.
- Innovation: We continuously expand our selection to keep pace with the latest trends and technologies.
- Customer service: We are dedicated to providing exceptional personalized attention and guidance every step of the way.
Our Vision
Our mission is to empower designers and architects to create stunning and functional spaces through the transformative power of tile. We believe in fostering a collaborative and supportive environment where creativity thrives. Our hope is to be your trusted partner in achieving your vision.
Tile Selection and Quality
The tile selection at Specialty Tile is extensive and beautiful, with many reviewers praising the variety of options available. The quality of the products and tools is also excellent, according to some reviewers.
Customer Service
While some reviewers had a positive experience with the customer service, many others had a negative experience. Some reviewers felt that the designers and staff were helpful and knowledgeable, while others felt that they were rude, condescending, and unhelpful.
Return Policy and Communication
There are some concerns about the return policy, with some reviewers feeling that it is unfair and not consistent with industry standards. Additionally, some reviewers had issues with communication, including not receiving calls back and being left on hold.
Positive Aspects
Many reviewers praised the selection and quality of the tiles, as well as the helpfulness of some of the staff. Some reviewers also appreciated the efforts of specific staff members who went above and beyond to assist them.
Negative Aspects
Some reviewers had a negative experience due to poor customer service, issues with the return policy, and problems with communication. Others felt that the staff was condescending and rude.
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