Business Details
18 Years
experience
Emergency
services
24/7 Emergency Restoration Services in Myrtle Beach
Vigilant Restoration is a locally owned and operated restoration company serving Myrtle Beach and the Grand Strand. With over 60 years of combined experience, we specialize in fire, water, mold, and bio-hazard restoration, providing 24/7 emergency response services. Our team is extensively trained, background-checked, and committed to delivering compassionate, efficient solutions for residential and commercial properties. As a preferred partner for major insurance providers, we prioritize customer satisfaction by utilizing advanced equipment and methodologies. Our dedication to the community is reflected in our rapid response times, transparent communication, and focus on restoring properties to pre-loss conditions.We handle emergencies of all scales, from minor water leaks to large-scale hurricane damage, ensuring clients receive reliable support during critical times. Our growth over nearly 15 years has been driven by consistent service excellence and strong relationships with insurance adjusters and agencies. We emphasize accountability, timeliness, and attention to detail in every project, aiming to alleviate stress for homeowners and businesses facing unexpected disasters. Our leadership team, including founders Fred and Leigh Sancilio, remains deeply involved in daily operations, maintaining the company's founding vision of compassionate care and technical expertise.
Services
Fire Damage Restoration
Water Damage Restoration
Mold Remediation
Bio-Hazard Cleanup
General Construction
Details
- Year established: 2008
Highlights and features
- We provide 24/7 emergency response for fire, water, and mold damage.
- Our team has over 60 years of combined restoration experience.
- We are preferred partners with major insurance providers.
- All employees undergo rigorous background checks and training.
- We use advanced equipment for efficient property restoration.
What people say
Quick response
Professional crews
Compassionate support
Excellent service
Timely completion
Services
Fire Damage Restoration
Our fire damage restoration service addresses structural, smoke, and water damage from fires. We remove debris, clean affected areas, and restore properties to pre-loss conditions using specialized equipment. Clients benefit from rapid response, insurance coordination, and compassionate support during recovery.
Water Damage Restoration
We handle water damage from floods, storms, or plumbing failures. Our process includes water extraction, drying, and mold prevention. Clients receive 24/7 emergency support, advanced drying technology, and thorough property recovery to minimize long-term damage and health risks.
Mold Remediation
Our mold remediation service identifies and eliminates mold infestations. We use containment protocols, HEPA filtration, and antimicrobial treatments to ensure safe removal. Clients gain improved indoor air quality, structural integrity, and prevention of future mold growth through comprehensive inspections.
Bio-Hazard Cleanup
We specialize in bio-hazard cleanup for trauma, crime scenes, or disease contamination. Our technicians follow OSHA standards for safe disposal and decontamination. Clients receive discreet, compliant cleanup with protective gear and EPA-registered disinfectants to ensure safety and regulatory compliance.
General Construction
Our general construction services support post-restoration rebuilding. We handle structural repairs, drywall, flooring, and finishing to restore properties completely. Clients benefit from seamless transitions from emergency response to full reconstruction with quality craftsmanship and project management.
People
Fred Sancilio
Co-Founder
Fred Sancilio co-founded Vigilant Restoration with a commitment to compassionate service. He oversees operations, ensuring technical excellence and community engagement while maintaining relationships with insurance partners.
Leigh Sancilio
Co-Founder
Leigh Sancilio co-founded Vigilant Restoration, focusing on client care and team development. She ensures service quality, staff training, and adherence to the company's mission of providing empathetic, reliable restoration solutions.
Questions
What services does Vigilant Restoration offer?
We provide fire, water, mold, and bio-hazard restoration, along with general construction services for residential and commercial properties in Myrtle Beach and the Grand Strand.
Are you available for emergencies outside regular hours?
Yes, we offer 24/7 emergency response with technicians arriving within 2-4 hours of contact to address urgent restoration needs.
Do you work with insurance companies?
We are a preferred partner for major insurance providers and handle claims directly, ensuring smooth coordination and documentation for policyholders.
How quickly can you respond to a disaster?
Our team responds within 15 minutes of contact and arrives on-site within 2-4 hours for emergency situations, 365 days a year.
What areas do you serve?
We primarily serve Myrtle Beach and the Grand Strand region, handling residential, commercial, and community restoration projects.
