Transforming your home, transforming your life.
At C.L. Carter Heating & Air Conditioning, Inc., our customers are our top priority. Since 1968, our goal has been to keep our customers comfortable and satisfied. We specialize in the installation and service of residential, commercial, and industrial heating and cooling systems. Our team of experts is dedicated to providing you with value, reliability, and quality customer service.
Our History
C.L. Carter Heating & Air Conditioning Inc. is a trustworthy family business that knows how important reliability and comfort are to you. Founded by Calvin and Ellen Carter in 1968, our business started in their garage in Virginia Beach and later moved to a small shop off Pennsylvania Avenue in Virginia Beach. After years of growth, we built a new office, warehouse, and sheet metal shop in the Greenbrier area of Chesapeake, where we are currently located. Our daughter, Laurie Carter Bleh, joined the business soon after and currently serves as Vice President.
Our Mission
Our mission is to provide our customers with value, reliability, and quality customer service through everything we do. We are a Class A licensed contractor, proudly serving the Tidewater area, Williamsburg, the Eastern Shore, and Northeastern North Carolina. To better serve our customers, we are proud members of the Qualified Gas Association and Commonwealth Contractors Group Self-Insurance Association.
Our Services
We offer a wide range of services to meet your heating and cooling needs. Our service department is prompt and highly experienced, available to you 24 hours a day, 7 days a week, even on holidays. Our team works hard to respond to your service needs on the same day whenever possible. We also offer maintenance agreements to ensure your heating and air conditioning systems are functioning properly. We use only top-quality equipment, including York, Trane, Carrier, Amana, Aprilaire, and Honeywell. We design your system using custom metal ductwork, assuring it will last the longest and produce the highest level of indoor air quality.
Residential Services
Our residential services include heat pumps, geothermal heat pumps, gas packs, gas fireplaces, gas furnaces, oil packs, oil furnaces, air conditioners, hot water heaters, hybrid systems, dual fuel systems, mini splits, PTACs, zoning systems, dehumidifiers/humidifiers, air cleaners, exhaust systems, attic fans, and more. We install and service many different brands of equipment.
Commercial Services
Our commercial services are designed to provide our clients with significant energy savings and the most comfortable indoor environment. We offer a comprehensive range of products and services, including HVAC installations, system design, maintenance/service plans, and prompt service.
Excellent Customer Service and Workmanship
Several reviewers praised CL Carter for their exceptional customer service, professionalism, and high-quality workmanship. They are described as a "first-class company" that makes customers feel like family, with technicians who are knowledgeable, thorough, and respectful. The company's attention to detail and commitment to meeting city codes and requirements are also highlighted.
Positive Experiences with HVAC Installations and Repairs
Multiple reviewers had positive experiences with CL Carter's HVAC installations and repairs. They reported being pleased with the work done, and some even mentioned that the company's prices were fair and competitive. One reviewer was particularly impressed with the installation of a new HVAC system, which improved the air flow and temperature in their home.
Reliability, Professionalism, and Trustworthiness
Several reviewers praised CL Carter's reliability, professionalism, and trustworthiness. They are described as honest, dependable, and friendly, with a team that is polite, respectful, and professional. One reviewer mentioned that they felt like they were not taken advantage of or overpaid for shoddy work.
Negative Experiences with Customer Service and Pricing
However, some reviewers had negative experiences with CL Carter's customer service and pricing. One reviewer was quoted a high price for a repair and felt taken advantage of, while another was disappointed with the company's response to a request for an itemized bill. A few reviewers felt that the company's diagnostic fee was too high and that they were overcharged for repairs.
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