At Western Carpet, we are committed to providing our customers with the best flooring experience possible. We have been serving the Inland Empire area for over 20 years, and we take pride in offering a wide selection of high-quality flooring products and exceptional customer service. Our mission is to help our customers find the perfect flooring solution for their homes or businesses, and we strive to provide a stress-free and enjoyable experience from start to finish.
Our Story
Western Carpet was founded in 1998, and since then, we have been dedicated to providing our customers with the best flooring products and services. We have built a reputation for excellence, and we are committed to continuing to provide our customers with the highest level of service and quality products.
Our Services
We offer a wide range of services, including free flooring estimates, expert installation, and maintenance and repair services. Our team of experts is dedicated to helping our customers find the perfect flooring solution for their needs, and we strive to provide a stress-free and enjoyable experience from start to finish.
Our Products
We offer a wide selection of high-quality flooring products, including carpet, laminate, hardwood, tile, waterproof and vinyl, and custom rugs. We are committed to providing our customers with the best products available, and we only work with the most reputable manufacturers.
Why Choose Us
At Western Carpet, we are committed to providing our customers with the best flooring experience possible. We offer a wide selection of high-quality products, expert installation, and exceptional customer service. We are dedicated to helping our customers find the perfect flooring solution for their homes or businesses, and we strive to provide a stress-free and enjoyable experience from start to finish.
Overall Experience
The reviews highlight Western Carpet's mixed performance, with some customers extremely satisfied with their experience, while others were severely disappointed.
Quality of Work and Products
Some customers, like Mr. Jimenez, were thrilled with the quality of work and products provided by Western Carpet, citing a "FANTASTIC job" done by the company.
Customer Service
Duane Goldsworthy's review highlights the exceptional customer service provided by Western Carpet, particularly by Jaime, who was welcoming, pleasant, and a good listener.
Issues with Tile Setting
On the other hand, Dugan Norris was extremely disappointed with the tile setting skills of Western Carpet, calling the outcome "very disappointing" and advising others to "DO YOUR HOMEWORK" before hiring a contractor.
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