Trust us to keep your home comfortable and safe, day and night!
At Carroll Plumbing, Heating & Cooling, we take pride in being the trusted experts in residential plumbing, heating, and cooling repair and service in Richmond and throughout central Virginia. With over 50 years of experience, we've built a reputation for providing timely, affordable, and superior services to our community. We're available 24/7 to ensure that our customers receive the help they need, when they need it.
As a full-service plumbing and HVAC company, we offer a wide range of services to cater to all your plumbing, heating, and cooling needs. From plumbing installation and repair to heating and cooling system installation, repair, and maintenance, we've got you covered. Our team of experts is dedicated to providing top-notch services that meet the highest standards of quality and excellence.
Our History
Our story began in 1968, when we first opened our doors to serve the Richmond community. Over the years, we've grown and evolved to become one of the most trusted and respected names in the industry. We've received numerous awards and recognition for our exceptional services, including the Consistent Super Service Award and being voted #1 Favorite Plumber in Richmond.
Our Team
Our team is comprised of experienced and licensed professionals who are passionate about providing exceptional customer service. We take pride in our work and strive to build long-lasting relationships with our customers. From our technicians to our customer service representatives, every member of our team is dedicated to providing you with the best possible experience.
Our Services
We offer a comprehensive range of services, including:
- Plumbing installation and repair
- Heating and cooling system installation, repair, and maintenance
- Boiler service and repair
- Hot water heater installation, service, and repair
- Drain cleaning and sewer line repair
- Indoor air quality solutions
Why Choose Us
At Carroll Plumbing, Heating & Cooling, we're committed to providing our customers with the highest level of service and expertise. Here are just a few reasons why you should choose us:
- 24/7 emergency service
- Timely and affordable services
- Licensed and experienced technicians
- Superior customer service
- Wide range of services to cater to all your plumbing, heating, and cooling needs
Overview of Carroll Plumbing and Heating Reviews
Carroll Plumbing and Heating has received mostly positive reviews from customers, with many reviewers praising their professionalism, friendly service, and quick response times.
Positive Reviews
- Many reviewers praised the company's prompt response times, with some even noting that they received same-day service.
- Several reviewers mentioned the professionalism and friendliness of the technicians, stating that they were knowledgeable, courteous, and went above and beyond to resolve issues.
- Some reviewers appreciated the company's flexibility with scheduling and their willingness to work with customers to resolve issues.
Negative Reviews
- A few reviewers expressed dissatisfaction with the company's billing practices, citing unexpected charges or discrepancies in labor hours.
- One reviewer had a negative experience with a technician's diagnosis, which led to further issues with their plumbing system.
- Another reviewer felt that the company's flat-rate system was unclear and resulted in higher-than-expected costs.
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