Experience the J Brooks difference: Refined. Enduring. Bespoke.
At J Brooks Designer Floors, we understand the importance of flooring in transforming your space into a warm and inviting haven. With over 35 years of experience, we have established ourselves as a leader in the luxury flooring industry, serving the interior design community and homeowners in Washington D.C., Virginia, and Maryland.
Our Story
Our journey began with a simple vision: to revolutionize flooring with the highest standards and premium products. We're here to deliver bespoke flooring solutions to clients who appreciate craftsmanship and detail. Our passion for what we do shines through in every project, from crafting custom carpets for embassies to exquisite wall-to-wall scraped hardwood floors in homes.
Our Services
We offer a comprehensive range of services to cater to your flooring needs. Our team of experts will work closely with you to understand your aesthetic, budget, and goals, ensuring that we deliver a flooring solution that meets your unique requirements. Our services include:
- Residential Flooring: We offer a wide range of flooring options for homeowners, from hardwood to carpet and luxury vinyl, designed to enhance the beauty and functionality of your home.
- Commercial Flooring: We provide high-quality, functional flooring solutions for businesses, ensuring that your flooring needs are met with minimal disruption to your operation.
- Luxury Living: We specialize in delivering bespoke flooring solutions for luxury homes, combining premium products with exceptional craftsmanship to create flooring that epitomizes elegance and excellence.
Our Process
Our process is designed to ensure that you get the perfect flooring solution for your project. We start by identifying your needs and goals, followed by an on-site measurement and evaluation to ensure that we are prepared for your specific needs. Our team of experts will work closely with you to select the perfect flooring option, ensuring that your project is completed to your satisfaction.
Why Choose Us?
At J Brooks Designer Floors, we pride ourselves on our commitment to quality, craftsmanship, and exceptional customer service. Our team of experts is dedicated to delivering bespoke flooring solutions that meet your unique needs and exceed your expectations. With over 35 years of experience, we have established ourselves as a trusted partner for homeowners and businesses in Washington D.C., Virginia, and Maryland.
Get Started
Getting started is easy. Simply schedule a consultation with one of our experts, and we'll work with you to understand your flooring needs and goals. We'll then provide you with a personalized solution that meets your unique requirements.
Overall Experience
The reviews for J Brooks Designer Floors are overwhelmingly positive, with 14 out of 16 reviewers giving the company 5 stars. Reviewers praise the company's excellent customer service, knowledgeable and friendly staff, and high-quality products.
Quality of Products and Services
Reviewers consistently comment on the excellent quality of J Brooks' products and services. Many mention that they received personalized attention and recommendations from the staff, which helped them make informed decisions. The company's ability to handle unique installation challenges is also commended.
Customer Service
Jose, the team lead, and Paula are particularly praised for their professionalism, kindness, and knowledge. Reviewers appreciate the quick response times, efficient installation, and attention to detail provided by the company.
Some Issues with Customer Service
However, one reviewer mentions experiencing poor customer service, citing defensive and hostile behavior from the company's staff when asking questions after installation.
Notable Projects
Several reviewers highlight specific projects that demonstrate J Brooks' expertise and attention to detail, such as custom rug designs, hardwood flooring installation, and stair runner installation.
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