Transform Your Space, Transform Your Life
At Mineral Tiles, we are dedicated to providing our customers with the finest materials for their homes and commercial spaces. Our passion lies in delivering high-quality products that not only meet but exceed our clients' expectations. We believe in the power of design and the impact it can have on our lives, which is why we're committed to helping you create the space of your dreams.
Our extensive range of materials includes glass, recycled glass, glass & metal blends, glass & stone blends, porcelain, ceramic, Gres, stoneware, LVP - Luxury Vinyl Planks, natural stone, wood, stainless steel, brass, aluminum, and more. Each material is carefully selected for its durability, aesthetic appeal, and functionality, ensuring that you have the best options for your project.
From kitchen backsplashes to bathroom showers, pool & spas, fireplaces, foyers, and hallways, we have the perfect materials to enhance the beauty and functionality of any space. Our team is always ready to assist you in choosing the right materials for your specific needs and preferences. Whether you're looking for a sleek, modern look or a vintage, distressed pattern, we've got you covered.
We understand the importance of staying updated with the latest trends and styles, which is why we continuously update our inventory with new and exciting products. Our collection includes a wide variety of colors, finishes, and shapes to cater to different tastes and design requirements. From glossy and matte finishes to iridescent and mirror-like effects, we have a diverse selection that can add a unique touch to your space.
In addition to our materials, we also offer a range of complements such as trim & edging, bath accessories, installation tools, grout, and caulk to ensure that your project is completed with precision and perfection. Our team is committed to providing exceptional customer service, ensuring that you have a smooth and enjoyable experience from start to finish.
At Mineral Tiles, we believe in the power of design and the impact it can have on our lives. We're dedicated to helping you create a space that reflects your personality, style, and needs. With our extensive range of materials, expert advice, and commitment to customer satisfaction, we're confident that we can help you bring your design vision to life.
Customer Service Experiences
Mineral Tiles received a mix of positive and negative reviews regarding their customer service. Some customers were extremely satisfied with the prompt responses, empathy, and attentiveness from the customer service team, particularly Melina and Henry. However, others expressed frustration with the return process, communication, and resolution of issues.
Product Quality and Selection
The majority of customers were thrilled with the quality and variety of tiles offered by Mineral Tiles. Many praised the unique and beautiful designs, competitive pricing, and fast shipping. A few customers did experience damage during shipping, but the issues were resolved quickly by the customer service team.
Shipping and Delivery
Some customers experienced delays or issues with shipping, including receiving damaged products or not receiving samples on time. However, others had a seamless experience with fast and well-packed deliveries.
Return Policy and Refunds
A few customers had difficulties with the return process, including disagreements over refunds and the requirement to provide numerous photos of damaged products. However, others had a smooth experience with the return process and received refunds promptly.
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