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Trust Us to Keep Your Appliances Running Smoothly for Years to Come!

At Sentry North Appliance Service, Inc., we're dedicated to providing top-notch appliance repair services to homeowners and businesses in Amherst, NY. As a locally owned and operated company, we understand the importance of getting your appliances up and running quickly, which is why we offer fast, prompt services tailored to your specific needs.

Our Services

We specialize in repairing a wide range of appliances, including refrigerators, freezers, ice makers, washing machines, dryers, dishwashers, garbage disposals, microwaves, ovens, ranges, stoves, and water heaters. Our team of knowledgeable technicians is factory-certified for over 40 different manufacturers, ensuring that your appliances are in good hands. We also offer custom estimates, so you'll know exactly what to expect before we begin the repair process.

Why Choose Us?

At Sentry North Appliance Service, Inc., we're committed to providing quality appliance repairs that meet the highest standards. We're proud of our A rating with the Better Business Bureau and our reputation for delivering fast, reliable services. Our technicians are fully licensed and insured, and we use only replacement parts designed specifically for your appliance.

Our Mission

Our mission is to provide exceptional appliance repair services that exceed our customers' expectations. We strive to build long-term relationships with our clients by delivering prompt, reliable, and affordable solutions that keep their homes and businesses running smoothly.

Our Commitment

At Sentry North Appliance Service, Inc., we're dedicated to getting the job done right the first time. We're committed to providing you with the best possible service, and we stand behind our work with a guarantee of satisfaction. Our goal is to not only repair your appliances but also to educate you on how to maintain them, so they continue to serve you well for years to come.

Reviews
Positive: Sentry North Appliance Service received praise for their prompt, professional, and friendly service from some reviewers.
Negative: However, many reviewers reported negative experiences with poor customer service, missed appointments, and incompetent technicians.

Sentry North Appliance Service Reviews Summary

Positive Experiences

  • Several reviewers praised Sentry North's prompt and professional service, with technicians arriving on time and fixing issues efficiently.
  • Some reviewers appreciated the friendly and courteous communication from the staff, including the owner and technicians.
  • A few reviewers mentioned that the company was able to fix their appliances quickly, which was especially important during the holiday season.

Negative Experiences

  • Several reviewers reported poor customer service, including rude and unhelpful staff, being hung up on, and experiencing unreturned calls.
  • Some reviewers mentioned that technicians failed to show up or diagnose issues correctly, leading to further problems.
  • A few reviewers were unhappy with the company's handling of warranty issues and felt that they were not treated fairly.

Common Themes

  • Customer service was a major area of concern for many reviewers, with some experiencing excellent service and others encountering rude and unhelpful staff.
  • Timeliness and reliability were also important, with some reviewers praising the company's prompt service and others lamenting missed appointments and long wait times.
  • Several reviewers noted that the quality of technicians varied, with some being knowledgeable and efficient while others seemed inexperienced or incompetent.
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