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At Pest Pro, we are a leader in the pest control industry, with over 25 years of experience serving the people of Santa Clara County. Family-owned and locally operated, we have been helping individuals and businesses control their pest problems since 1998. We are committed to providing the safest, most effective, and highest quality pest control service in the area.
Our Services
We offer a range of services to cater to the unique needs of our residential and commercial customers. Our team of expert technicians has the knowledge and skills required to inspect, treat, and protect your property and family. Our services include:
- Residential Pest Control: Our residential pest control service is designed to keep your home pest-free, providing you with peace of mind. Our technicians will work with you to create a customized pest control plan that meets your specific needs and budget.
- Commercial Pest Control: Our commercial pest control division provides tailored service plans to suit the unique needs of businesses of all sizes. We understand the importance of maintaining a pest-free environment in commercial settings, and we are committed to delivering exceptional service to our commercial clients.
Pest Control Plans
We offer a range of pest control plans to suit all budgets and needs. Our plans include:
- One-Time Service: For a one-time service, we offer a discounted rate of $200 for a single treatment.
- Monthly Service: For a monthly service plan, we offer a discounted rate of $50 per month for ongoing treatment and maintenance.
- Yearly Service Agreement: For a yearly service agreement, we offer a discounted rate of $500 per year for ongoing treatment and maintenance.
Guarantee
At Pest Pro, we stand behind our solid reputation with the most extensive guarantee available in Santa Clara County. We guarantee that our services will meet your needs and keep your home or business pest-free. If you are not satisfied with our services, we will work with you to resolve any issues and ensure your complete satisfaction.
Our Commitment
At Pest Pro, we are committed to providing exceptional service, dedication, and expertise to our clients. We understand the importance of maintaining a pest-free environment and are dedicated to delivering superior service to our customers. Our team of experts is dedicated to assisting you in controlling pests and keeping your home or business pest-free.
Unreliable Service
Several reviewers have expressed disappointment with Pest Pro's service, citing instances of no-shows, incomplete jobs, and unprofessional communication. Author Bay A. gave the company a 1-star rating, stating that the service was "bad and incomplete." Author Brian E. also gave a 1-star rating, expressing frustration with the lack of a courtesy call when the appointment time was missed. Author Nancy F. reported having to remove her pets and family from the house for two hours during a treatment, only to have the ants return shortly after.
Lack of Communication
Reviewers have also criticized Pest Pro's communication methods. Author Shiawase O. mentioned that the company has become unreliable, with no-shows for scheduled appointments and no courtesy calls to alert them. Author Jnd S. had a negative experience with a rude customer service representative who failed to apologize for the company's tardiness.
Positive Experiences
On the other end, some reviewers have had positive experiences with Pest Pro. Author Emerald Q. gave the company a 5-star review, thanking Marcus for working late to eradicate a spider infestation. Authors Erin P. and Lara F. both gave 5-star reviews, praising the company's competitive pricing and excellent work.
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