At SERVPRO of Cedar Mill / Oak Hills, we are dedicated to providing exceptional service to our customers in the Bethany, Beaverton, Portland, Cedar Mill / Oak Hills, and Hillsboro area. Our team of highly trained technicians is equipped to handle any size disaster, from water and fire damage restoration to mold remediation and biohazard cleanup. We understand that disasters can strike at any time, which is why we offer 24/7 emergency service to ensure that our customers can get back to their normal lives as quickly as possible.
Our Mission
Our mission is to provide exceptional service with high attention-to-detail and professionalism. We strive to be a trusted leader in the restoration industry, and our goal is to make you, our customer, feel confident in the work that we do. Whether you need water damage restoration, fire damage restoration, or mold remediation, we are here to help.
Our Services
We offer a wide range of services to our customers, including:
- Fire & Water Damage Restoration
- Mold Remediation
- Biohazard Cleanup
- Cleaning Services, including Air Ducts & HVAC, Carpet & Upholstery, Ceilings, Floors & Walls, Drapes & Blinds, Odor Removal, Sewage, Trauma & Crime Scene, and Vandalism & Graffiti
Why Choose Us?
At SERVPRO of Cedar Mill / Oak Hills, we are locally owned and operated, which means that we are part of the Cedar Mill, OR community. We are proud to serve our local communities, including Cedar Mill, OR, Oak Hills, OR, Bethany, OR, Rock Creek, OR, NW Portland, OR, Beaverton, OR, Hillsboro, OR, West Haven-Sylvan, OR, and North Plains, OR.
We take pride in being a part of this community, and we want to do our part in making it the best it can be. Our team is highly trained, and we use advanced technology to ensure that our customers receive the highest level of service.
Our Promise
At SERVPRO of Cedar Mill / Oak Hills, we promise to provide exceptional service with high attention-to-detail and professionalism. We will do everything in our power to ensure that our customers are completely satisfied with the work that we do. Whether you need emergency service or just need your upholstery cleaned, we are here to help.
Excellent Service and Support
Many reviewers praised the excellent service and support they received from Servpro. They commended the professionalism, expertise, and courteousness of the staff, including Aneka, DJ, Christian, Kalli, Shannon, Poncho, Erica, Chris, Cameron, Dani, Elmer, Gumaro, Edgar, JT, Don, Torri, and others. Reviewers appreciated the prompt response, efficient communication, and attention to detail provided by the Servpro team.
Efficient and Thorough Work
Reviewers were impressed by the efficient and thorough work performed by Servpro. They mentioned that the team worked quickly and effectively to mitigate damage, restore homes, and provide excellent cleanup services. Many reviewers appreciated the extra effort made by the team to accommodate their specific needs and concerns.
Communication and Follow-up
Servpro's communication and follow-up were highlighted as strengths by many reviewers. They appreciated the regular updates, transparent communication, and proactive approach taken by the team to ensure that their needs were met.
Negative Experiences
However, a few reviewers had negative experiences with Servpro. They reported difficulties with scheduling, communication breakdowns, and unprofessional behavior from some staff members. Some reviewers experienced damage to their personal property, and one reviewer reported a lien being placed on their property.
Liens and Billing Issues
A few reviewers encountered issues with billing and liens. One reviewer received a bill with a zero balance, only to be notified later that a lien had been placed on their property. Another reviewer reported difficulties in resolving billing issues and communicated with the office staff.
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