Transforming spaces, one floor at a time.
At The Floor Shoppe HD, we pride ourselves on being a leading flooring design company, dedicated to creating spaces that are rich with character, starting from the floor up. With over 20 years of combined experience, our team believes in helping find just the right style to make your house a home. Whether you're looking for flooring products of the highest quality and value for your residential or commercial needs or seeking interior finishes to complete your space, we've got you covered.
Our Story
We're a local and woman-owned business, servicing the flooring and interior installation needs of Beaumont, Port Arthur, Orange, and all of Southeast Texas. Our team is passionate about providing friendly and timely services for every customer who walks through our doors. We understand the importance of design and materials when it comes to the interior of your home, and we strive to provide top-notch services that exceed your expectations.
Our Services
Our product offering is vast and includes everything from flooring options such as hardwood, tile, vinyl, and carpet to interior finishes like countertops, specialty tile, wallpaper, and hardware. We pride ourselves on providing high-quality products that fit any budget and style. Whether you're building your dream home, remodeling, or simply looking to update your space, we're here to guide you every step of the way.
Why Choose Us
At The Floor Shoppe HD, we're committed to providing exceptional customer service and ensuring that every customer leaves our showroom feeling inspired and confident in their design choices. Our team is dedicated to helping you find the perfect flooring and interior finishes that fit your unique style and budget. We're proud to have built a reputation for excellence in Southeast Texas, and we look forward to serving you.
Overview of Customer Reviews
Positive Experiences
- Multiple customers praised the exceptional service and expertise of the staff, particularly Macy and Hillary, who were helpful and knowledgeable throughout the remodeling process.
- The design center was commended for its extensive selection of materials, including traditional, trendy, and luxurious options.
- Customers were impressed with the professionalism and quality of the installation work, including tile and quartz installation.
Negative Experiences
- One customer, Shane Sterling, had a negative experience due to a mistake with the tile installation, which the company allegedly blamed on the customer for not catching the error on the invoice.
- This customer was unhappy with the company's response to the issue and felt that the owner, Hillary Dishman Shook, was unhelpful and unprofessional.
Other Feedback
- Some customers mentioned that the prices of materials were reasonable for the quality received, while another customer felt that the cost of tile was marked up too high.
Be the first to review The Floor Shoppe HD.
Write a Review
