Business Details
50+ Years
experience
Emergency
services
Trusted Mechanical Services in Amarillo Since 1946
Founded in 1946 by Howard C. Allen, our company has grown from a single-vehicle plumbing operation to one of the largest mechanical service providers in the Texas Panhandle. We specialize in HVAC/R, plumbing, hydro excavation, and commercial kitchen equipment repair, serving residential, commercial, and industrial clients with a commitment to integrity and quality craftsmanship. Our team of over 60 employees operates 50+ service vehicles, offering 24/7 emergency support and leveraging decades of combined experience to deliver reliable solutions. We maintain rigorous quality standards through factory-trained technicians, patented processes for high-pressure line washing, and certifications in nuclear quality assurance.Our leadership team brings specialized expertise in risk management, financial operations, and technical service delivery, ensuring we meet the evolving needs of Amarillo and the Tri-State region. With a focus on innovation and customer satisfaction, we guarantee all service work for 90 days and maintain transparent pricing policies to build long-term trust with our clients.
Services
HVAC/R Service
Plumbing Repairs
Hydro Excavation
Commercial Kitchen Equipment
Line Washing
Pump Truck Services
Water Treatment
Electrical Services
Appliance Repair
Leak Detection
Details
- Year established: 1946
Highlights and features
- We offer 75+ years of experience in mechanical service and repair
- Our team provides 24/7 emergency service with rapid response times
- Factory-trained technicians for major HVAC and refrigeration brands
- Patented high-pressure line washing technology for industrial applications
- 90-day guarantee on all service and repair work
What people say
24/7 emergency support
Skilled technicians
Prompt response times
Reliable service
Expert repairs
Services
HVAC/R Service
Our HVAC/R division provides installation, repair, and maintenance for residential, commercial, and industrial systems. We service equipment up to 400-ton chiller units, including walk-in coolers, ice machines, and industrial refrigeration systems. Factory-trained technicians handle all brands with a complete preventive maintenance program to ensure system reliability and minimize downtime.
Hydro Excavation
We use high-pressure water and vacuum systems to safely expose underground utilities for industrial and commercial applications. This method prevents damage to buried infrastructure while handling potholing, utility line exposure, and high-risk environment operations like fuel line and sewage line work across the Texas Panhandle.
Plumbing Repairs
Our licensed plumbers handle all residential and commercial plumbing needs including faucet repair, drain cleaning, water heater installation, and sewer line inspection. We use high-resolution cameras for leak detection and offer tunneling services under existing structures for line installation or repair in Amarillo and surrounding areas.
Commercial Kitchen Equipment
We repair and maintain commercial kitchen equipment for restaurants and food service operations. Our technicians service grills, fryers, ovens, dishwashers, and refrigeration units from all major manufacturers, offering emergency repairs and scheduled maintenance to prevent breakdowns during peak service hours.
Line Washing
Our high-pressure line washing services clear commercial and industrial pipes using equipment delivering up to 4000 psi. This prevents clogs in food processing facilities, refineries, and municipal systems. We service pipes from 2-36 inches in diameter with hoses reaching 1500 feet for remote location access.
People
Howard E. Allen
CEO & President
34-year career in high-risk operational management, former nuclear quality assurance auditor, and ASQ-certified quality expert with oversight of $1.8B in assets and 400+ personnel.
Dusti Sugar
VP Finance
20+ years in accounting sectors, B.S. in Economics from West Texas A&M, active in Amarillo non-profits, and leads financial operations for the company.
Chris Sugar
Vice President of Operations
Class A Texas Air Conditioning Contractor with 19 years in HVAC/R, Navy-trained technician managing the HVAC/R department since 1999.
Jay Jefferson
Plumbing Division Manager
30+ years in plumbing industry, former city inspector, union-trained expert with four years leading plumbing operations at Allens Tri-State.
Tony Musick
Electrical Department Manager
Master Electrician with 30+ years experience, state-licensed professional managing electrical services since 2017 with expertise in commercial and residential systems.
Questions
What areas do you serve?
We serve Amarillo, the Texas Panhandle, and the extended Tri-State area with mechanical services and emergency support.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency service with rapid response times for HVAC, plumbing, and industrial emergencies.
What HVAC services do you provide?
We offer installation, repair, and maintenance for residential, commercial, and industrial HVAC systems up to 400-ton units.
How do you handle commercial kitchen equipment repairs?
Our technicians service all major brands of commercial kitchen equipment with emergency repairs and scheduled maintenance available.
What payment methods do you accept?
We accept major credit cards and offer transparent pricing with upfront cost estimates before any service work begins.
Do you guarantee your work?
Yes, we guarantee all appliance and mechanical service work for 90 days from the date of completion.
