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Your Cleaning Fix Since '86

At Brophy Services, Inc., our mission is to provide consistent and exceptional delivery with innovative solutions to your facility problems. Whether it's janitorial, commercial cleaning, carpet cleaning, concrete polishing, window cleaning, floor care, restroom cleaning, and office cleaning, our goal is to create raving fans and provide incredible service with more value than anyone else!

Our Story

Founded in 1986, Brophy Services, Inc. set out with a mission of delivering unparalleled, professional cleaning services whose goal is to work constantly for our clients. We are a privately held corporation under the leadership of Eileen L. Brophy, President. We are a certified WBE (Women Business Enterprise) in the State of New York. We draw upon the resources of over 150 employees including many supervisors who oversee the operations at various job sites. Our growth has been steady and controlled and our philosophy embraces a dedication to provide quality, responsiveness and reliability to which our present customers enjoy.

Our Services

We offer a wide range of services designed to meet the unique needs of our clients. Our cleaning services include:

  • Carpet Cleaning: Our approach to cleaning and maintaining carpeted floors is an essential part of maintaining the soft surface in your building. We utilize a variety of approaches depending on the severity.
  • Concrete Polishing: Our certified concrete polishing technicians can help you to restore your most troubled, heavily soiled, stain affected concrete floors.
  • Construction Cleaning: Our construction cleaning services are designed to keep your construction site clean and safe, ensuring a smooth and efficient construction process.
  • Floor Care: Our floor care services include sweeping, mopping, and scrubbing to keep your floors clean and safe.
  • Office Cleaning: Our office cleaning services are designed to keep your office clean and organized, ensuring a healthy and productive work environment.
  • Restroom Cleaning: Our restroom cleaning services include sanitizing and disinfecting all high-touch areas, including sinks, toilets, and mirrors.
  • Solar Panel Cleaning: Our solar panel cleaning services are designed to ensure maximum energy efficiency and extend the life of your solar panels.
  • Window Cleaning: Our window cleaning services include interior and exterior window cleaning, ensuring a streak-free shine.
  • Disinfecting Service: Our disinfecting service includes sanitizing and disinfecting all high-touch areas, including doorknobs, light switches, and countertops.

Why Choose Us?

Our goal is to be innovative and find better ways to meet clients' needs. We believe in adding more value than anyone else. We are fully insured, carrying worker's compensation, general liability, property, and our employees are bonded. Our staff is dedicated to providing quality, responsiveness, and reliability to our clients.

Our Mission

To be respected and trusted by our customers as being responsive and innovative while providing services with the best value.

Reviews
Positive: Brophy Services is praised for its exceptional customer service, expertise, and professionalism, with many reviewers commending the company's commitment to keeping facilities clean and safe.
Negative: However, some reviewers reported poor management, unprofessional behavior, and inconsistency in service quality, with some employees feeling undervalued, mistreated, and unappreciated.

Overview of Reviews

The reviews of Brophy Services are a mixed bag, with some customers and employees having a highly positive experience, while others have had a negative experience.

Positive Experiences

Many reviewers praised the company's exceptional customer service, expertise, and professionalism. They mentioned that the company is responsive to their needs, provides high-quality services, and has a strong commitment to keeping facilities clean and safe. Some reviewers also commended the owner, Eileen Brophy, for her leadership, integrity, and community involvement.

Negative Experiences

On the other hand, some reviewers had negative experiences, citing poor management, unprofessional behavior, and inconsistency in service quality. Some employees reported feeling undervalued, mistreated, and unappreciated, while others were unhappy with the company's hiring and training practices.

Common Themes

One common theme among the positive reviews is the company's strong commitment to customer service and cleanliness. The negative reviews, on the other hand, often mentioned poor management and inconsistent service quality.

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