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26 Years
experience
Emergency
services
Your Trusted HVAC Partner in Pilot Mountain
Founded in 2000, Pilot Air has established itself as a trusted provider of HVAC solutions rooted in integrity, quality, and dependability. Our team of professionals, led by industry veteran Kevin Midkiff with over 40 years of experience, specializes in delivering customized heating, cooling, and indoor air quality systems tailored to residential and commercial needs. We prioritize building science expertise to design efficient HVAC systems, supported by factory partnerships with top manufacturers for reliable service and support. Our commitment extends beyond installation to include emergency response, preventive maintenance programs, and peace-of-mind solutions that ensure long-term system performance. With two locations serving North Carolina and parts of Virginia, we combine technical proficiency with personalized service to address every client's unique comfort requirements.

Our office professionals, comfort specialists, and technicians work cohesively to maintain operational excellence while upholding transparent communication and ethical business practices. Through continuous training and adherence to industry standards, we guarantee expert diagnostics, repairs, and installations that maximize energy efficiency and system longevity. Our reputation is built on resolving disruptions to home comfort swiftly while maintaining open lines of communication for both immediate concerns and long-term HVAC planning.
Services
HVAC Installation Emergency Repairs Preventive Maintenance Gas Log Installation Indoor Air Quality System Diagnostics Routine Tune-Ups Duct Design Services Comfort Consultations Equipment Replacement
Details
  • Year established: 2000
Highlights and features
  • We offer live customer service with in-house professionals
  • Our team includes Building Science Specialists for tailored HVAC solutions
  • Factory-supported partnerships ensure quality equipment and technical backing
  • 40+ years of combined experience in HVAC system design and diagnostics
  • Peace of Mind Programs guarantee ongoing system performance and support
Services
HVAC Installation
Professional HVAC installation ensures optimal performance and energy efficiency. Our certified technicians handle complete system replacements and new installations using manufacturer-backed methods. We customize solutions based on home diagnostics to guarantee proper sizing and long-term reliability.
Emergency Repairs
Immediate response for HVAC system failures. Our trained technicians diagnose and resolve critical issues affecting home comfort. We prioritize rapid service with transparent communication to minimize disruption to your living or working environment.
Indoor Air Quality
Comprehensive solutions to improve residential and commercial air quality. We offer HEPA filtration systems, UV light purifiers, and humidity control devices proven to reduce airborne contaminants by 99% or more.
Gas Log Installation
Expert installation of premium gas log sets including Mountain Oak and Berkley Oak brands. Our specialists ensure safe, code-compliant fireplace conversions with live display consultations to help customers choose appropriate products.
Preventive Maintenance
Scheduled maintenance programs extend equipment lifespan while maintaining efficiency. Services include component inspections, cleaning, and performance adjustments that reduce breakdown risks and lower energy consumption annually.
People
Kevin Midkiff
Founder
HVAC industry veteran with 40+ years of experience. Certified Wrightsoft trainer, author of seven technical manuals, and recognized expert in load calculations and duct design methodologies.
Questions
What HVAC services does Pilot Air offer?
We provide installation, repair, maintenance, and replacement services for heating, cooling, and indoor air quality systems, including emergency response and preventive care programs.
Do you service all HVAC brands?
Yes, we work with all major brands including Lennox, Trane, Carrier, Rheem, and Mitsubishi, offering diagnostics, repairs, and maintenance for existing systems.
Are financing options available?
Contact our office professionals to discuss current financing programs for HVAC installations and equipment upgrades.
What areas do you serve?
We operate in Forsyth, Guilford, Surry, and Stokes counties, North Carolina, with service extending to parts of Virginia.
Do you offer maintenance agreements?
Yes, our annual maintenance programs include regular tune-ups, priority emergency service, and system performance guarantees.
What makes Pilot Air different?
Our team includes Building Science Specialists with factory-certified training, ensuring technically precise solutions backed by 40+ years of industry experience.