Your Destination for Quality Home & Garden Services Since 1973
A Family-Owned Legacy Providing Quality Windows for Over 50 Years
Founded in 1972, Thermo-Twin Windows has established itself as a leading provider of high-quality windows and sunrooms in the Pittsburgh and Erie regions. What began as a small glass supplier has evolved into a comprehensive window manufacturer and remodeling company, renowned for its innovative products and exceptional customer service.
Expertly Engineered Windows for Every Home
At Thermo-Twin, we understand that every home is unique. That's why we offer a wide range of windows to meet diverse needs and preferences. Our windows are carefully engineered to enhance energy efficiency, boost aesthetics, and maximize value.
Features & Benefits
- Premium Vinyl Construction: Made from premium-grade vinyl, our windows offer exceptional durability, low maintenance, and long-lasting beauty.
- Super Spacer Technology: Advanced technology reduces condensation and ensures superior energy efficiency for year-round comfort.
- Double Hung Design: Classic and elegant, these windows feature a beveled exterior and easy-to-clean tilt-in sashes.
- Customizable Options: Choose from various glass packages, colors, and accessories to personalize your windows and enhance your home's unique style.
Quality Manufacturing & Local Expertise
Every window is meticulously manufactured right here in Pittsburgh, Pennsylvania, using locally sourced materials. Our skilled team of professionals meticulously handles every step, from measuring and manufacturing frames and sashes to installing insulating glass units and ensuring meticulous quality control.
Committed to Sustainability & Customer Satisfaction
Firmly rooted in our community, Thermo-Twin Windows is dedicated to sustainable practices and offers energy-efficient windows that save you money on utility bills. Our commitment to customer satisfaction is unmatched, with a focus on providing personalized service, expert installation, and long-lasting value.
Excellent Customer Service and Quality Products
The majority of reviewers had an excellent experience with Thermo Twin, praising their customer service and quality products. Multiple reviewers mentioned that the company was responsive and timely in addressing any issues that arose during the installation process. The team was described as professional, helpful, and respectful, and the quality of the windows was consistently high.
Disappointing Experiences
On the other hand, some reviewers had disappointing experiences with Thermo Twin. A few reviewers mentioned that the company was inflexible and unwilling to work with them to resolve issues. One reviewer felt that they were taken advantage of by a sales representative and had to deal with poor customer service as a result. Another reviewer was unhappy with the quality of the windows and felt that they did not meet their expectations.
Installation Issues
Some reviewers mentioned installation issues, including delays and mistakes. One reviewer had to wait several weeks for their order to be fulfilled, which caused delays in their construction project. Another reviewer had an issue with one of the windows and had to call the company's service line several times to resolve the issue.
Canceling an Installation
One reviewer had a negative experience when they tried to cancel an installation due to the pandemic. They felt that the company was unaccommodating and attempted to charge them for the installation anyway.
Lack of Urgency
One reviewer felt that the company lacked a sense of urgency and was slow to respond to their concerns. This caused frustration and delays in their project.
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