Business Details
Emergency
services
Emergency Damage Restoration Services in Lihue, Hawaii
Rescue Services Kauai has been serving the community for over 30 years, specializing in emergency damage restoration services including water, fire, mold, and storm damage. Our partnership with Premier Restoration Hawaii enhances our capacity to address disasters of any scale while maintaining our commitment to personalized, local service. Our team utilizes cutting-edge technology and adheres to rigorous industry standards to ensure thorough mitigation and restoration. Headquartered in Lihue, we deploy island-wide technicians available 24/7 to respond immediately to emergencies. We prioritize treating every project as if it were our own property, ensuring client satisfaction through transparent communication and meticulous attention to detail. With expertise demonstrated in high-profile projects like the Sheraton Kauai Resort recovery, we combine decades of experience with state-of-the-art equipment.Our IICRC-certified professionals specialize in mold remediation, flood extraction, and fire damage repair, addressing both immediate damage and long-term structural integrity. We maintain strong relationships with local and national insurance providers to streamline the claims process for our clients. Our team's dedication to quality was exemplified during the 2006 historic Kauai floods, where we mobilized specialized equipment to rescue commercial and residential properties. This legacy of service excellence continues under General Manager Mike Wallace, who remains personally involved in operations.
Services
Water Damage Restoration
Fire Damage Repair
Mold Removal
Flood Extraction
Storm Damage Restoration
Highlights and features
- 30+ years of Kauai-specific damage restoration experience
- 24/7 emergency response with immediate technician deployment
- IICRC-certified specialists in mold remediation and water damage
- Locally owned with Premier Restoration Hawaii's statewide resources
- Proven track record with high-profile commercial projects
Associations and certifications
- IICRC
What people say
Absolutely stellar service
Knowledgeable professionals
Quick response
Meticulous work
Highly recommend
Services
Water Damage Restoration
Our IICRC-certified technicians use thermal imaging and industrial drying equipment to eliminate water damage from hurricanes, plumbing failures, or septic overflows. Immediate response prevents mold growth in Hawaii's humid climate. We coordinate with insurance providers for seamless claims processing and structural restoration.
Fire Damage Repair
24/7 emergency teams perform soot removal, odor elimination, and structural repairs after fire incidents. Specialized cleaning restores damaged contents while air quality monitoring ensures safe reoccupation. We document damage for insurance claims and restore properties to pre-loss condition.
Mold Removal
IICRC-certified specialists identify moisture sources and eliminate mold infestations using containment protocols and HEPA filtration. Post-remediation testing confirms complete removal. We implement preventive measures against Hawaii's tropical mold growth conditions.
Flood Extraction
Industrial pumps and dehumidifiers remove floodwater from residential and commercial properties. Infrared cameras detect hidden moisture in walls and flooring. We prioritize structural drying to prevent long-term damage from Kauai's frequent storms.
Emergency Response
Available 24/7 for immediate dispatch to property emergencies. Rapid deployment teams stabilize damage from natural disasters or sudden system failures. We provide temporary solutions while planning comprehensive restoration strategies.
People
Mike Wallace
General Manager - Kauai
Founder with 30+ years of Kauai restoration experience. Expanded services to flood/fire/mold in 2012. Maintains personal involvement in emergency response and client relations. Leads 20+ staff members as Premier Restoration Hawaii's Kauai division head.
Sydney Pimentel
Office Manager
Coordinates operations between call center and field technicians. Applies hospitality background to ensure exceptional customer service. Manages scheduling and client communications for all restoration projects.
Clancy Doorish
Reconstruction Manager
20-year veteran with construction expertise from family maritime background. Oversees structural repairs and rebuilding projects. Combines local knowledge with technical skills for effective disaster recovery solutions.
Justin Pimentel
Mitigation Manager
Kauai native specializing in technical damage assessment. Manages water extraction and drying processes. Balances field operations with community engagement through local partnerships.
Wes Umakoshi
Mold Remediation Manager
IICRC-certified expert in mold detection and removal. Implements containment protocols and air quality control measures. Focuses on health safety and structural preservation in tropical environments.
Questions
What emergency services do you offer?
We provide 24/7 water extraction, fire damage repair, mold remediation, and storm damage restoration across Kauai. Immediate response teams deploy within hours of contact.
How do you handle insurance claims?
Our team works directly with local and national insurance providers to document damage, process claims, and ensure proper compensation for restoration work.
What mold risks exist in Hawaii?
Hawaii's humidity promotes mold growth after water damage. We address health risks like respiratory issues and structural damage through complete remediation and moisture control.
Can you restore commercial properties?
Yes, we've successfully restored hotels, resorts, and businesses including the Sheraton Kauai Resort after major flood events.
What working hours do you maintain?
Emergency services operate 24/7. Office appointments available Monday-Friday 9am-5pm and weekends by arrangement.