At PK Floors Plus, we pride ourselves on being Rockwall's trusted and local floor installation and remodeling company, with over 20 years of experience in the industry. Our team of experts is dedicated to providing top-notch services for both residential and commercial environments. With a wide range of products and services, we cater to every customer's unique needs and preferences.
Our Story
With over 50 years of combined experience, our company has established itself as a reputable and reliable provider of flooring and remodeling solutions. Our extensive portfolio showcases our expertise in installing various types of flooring products, including carpet, ceramic and porcelain tiles, natural stone, luxury vinyl tile, laminate, and solid and engineered hardwood flooring. In addition to flooring, we also specialize in designing and installing custom cabinets, countertops, and bathroom and kitchen remodeling projects.
Our Services
At PK Floors Plus, we believe in providing personalized service to every customer. Our team of experts is dedicated to guiding you through the entire process, from choosing the right flooring to designing and installing custom cabinetry and countertops. We offer a wide range of services, including:
- Flooring installation: Hardwood, stone, tile, and vinyl flooring solutions for residential and commercial spaces
- Countertops: Granite, quartz, and marble countertops for kitchens and bathrooms
- Remodeling: Full-scale renovation services for kitchens, bathrooms, and entire homes
- Cabinets: Custom-designed and installed cabinets for kitchens, bathrooms, and closets
- Vent hood installation: Expert installation of vent hoods for residential and commercial properties
What Sets Us Apart
At PK Floors Plus, we pride ourselves on our commitment to quality, professionalism, and customer satisfaction. Our team of experienced installers and designers works closely with every customer to ensure that their unique needs are met. We believe in building long-lasting relationships with our customers, and we strive to provide exceptional services that exceed their expectations.
Get in Touch
If you're looking for a trusted partner for your flooring and remodeling needs, look no further than PK Floors Plus. Contact us today to schedule a consultation and explore how we can help you transform your home or commercial space.
Customer Service and Warranty Issues
Some customers had negative experiences with PK Floors' customer service and warranty support. One customer had to make multiple attempts to get their issues resolved, only to be disappointed with the outcome. Another customer had a poor experience with the warranty process, feeling that the company did not take responsibility for the quality of their products.
Quality of Products and Installation
There were mixed reviews about the quality of PK Floors' products and installation services. While some customers were extremely satisfied with the outcome, others experienced issues with the materials used, such as cracking, splitting, and warping. One customer was disappointed with the lack of support for bad lumber, feeling that the company's warranty only covered rot and not other defects.
Professionalism and Efficiency
Many customers praised PK Floors' team for their professionalism, efficiency, and attention to detail. The installation teams were described as friendly, courteous, and respectful of customers' homes. The company's staff were also commended for their knowledge of products and their ability to provide helpful recommendations.
Variety of Services and Products
PK Floors offers a range of services and products, including flooring, plumbing, tiling, and countertops. Customers appreciated the company's ability to provide a one-stop-shop for their home renovation needs.
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