Trusted Your Local Fort Worth & Arlington, TX Plumber
At Ben Franklin Plumbing Company, we pride ourselves on being a trusted and reliable plumbing service provider in the Fort Worth and Arlington, TX areas. With years of experience and a team of professional plumbers, we offer a wide range of residential and commercial plumbing services to meet the unique needs of our customers. From leak detection and repair to water heater installation and drain cleaning, we have the expertise and knowledge to handle any plumbing challenge.
Our commitment to excellence and customer satisfaction has earned us an outstanding reputation in the community. We take pride in our prompt response times, affordable rates, and exceptional workmanship. Our plumbers are fully licensed, bonded, and insured, giving you peace of mind knowing that your plumbing needs are in good hands.
Our Services
At Ben Franklin Plumbing Company, we offer a comprehensive range of plumbing services to meet the diverse needs of our customers. Our services include:
- Leak detection and repair
- Water heater installation and repair
- Drain cleaning and maintenance
- Faucet repair and replacement
- Toilet repair and installation
- Sink and tub installation and repair
- Slab leak detection and repair
- Gas leak detection and repair
- Pipe repair and installation
- Bathroom and kitchen plumbing services
- Water filtration systems
- Sewer line repair and replacement
Our team of experienced plumbers uses the latest technology and equipment to diagnose and resolve any plumbing issue efficiently and effectively. We understand the importance of prompt response times, which is why we offer emergency plumbing services 24/7.
Our Mission
Our mission is to provide exceptional plumbing services that exceed our customers' expectations. We strive to build long-term relationships with our customers by providing honest, reliable, and affordable plumbing solutions. We believe in treating our customers like family, which is why we guarantee our work and stand behind our services.
Our Values
At Ben Franklin Plumbing Company, we value:
- Excellence in workmanship and customer service
- Honesty and integrity in all our dealings
- Prompt response times and timely solutions
- Affordable rates and transparent pricing
- Ongoing training and education for our plumbers
- A commitment to exceeding customer expectations
Why Choose Us
So, why choose Ben Franklin Plumbing Company for your plumbing needs? Here are just a few reasons:
- Our plumbers are fully licensed, bonded, and insured for your protection
- We offer competitive rates and transparent pricing
- We guarantee our work and stand behind our services
- We provide prompt response times and emergency services 24/7
- We have a reputation for excellence and customer satisfaction
Customer Experience with Benjamin Franklin Plumbing
Positive Experiences
Benjamin Franklin Plumbing received numerous positive reviews for their professional and courteous service. Customers praised the company's technicians for their knowledge, attention to detail, and ability to explain complex issues in a clear and understandable manner. The company's customer service was also commended for being helpful and responsive.
Negative Experiences
On the other hand, some customers experienced issues with the company's service. One customer was left stranded when the plumber failed to show up for a scheduled appointment, despite multiple reminders and confirmations. Another customer was unhappy with the company's dispatcher, who provided unclear information that led to misunderstandings. A third customer was dissatisfied with the company's pricing and the mess left behind by the plumber.
Common Praises and Complaints
- Praises: Professional and knowledgeable technicians, clear explanations of issues, helpful customer service, and timely responses.
- Complaints: Failure to show up for scheduled appointments, poor communication with dispatchers, unclear pricing, and messes left behind by plumbers.
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