Business Details
Emergency
services
24/7 Emergency Restoration Services in Manhattan, NY
SERVPRO of Upper East Side has dedicated itself to providing immediate and comprehensive restoration solutions for residential and commercial properties throughout Manhattan. Our team operates with a commitment to continuous training and education, ensuring we maintain industry-leading expertise in disaster recovery. Under the leadership of Thomas Fox, we prioritize prompt response times and personalized communication, treating every client like family. Our services cover water damage, fire damage, mold remediation, storm recovery, and specialized cleaning, supported by a fleet of modern equipment. As a locally owned business, we actively engage with the community through partnerships with organizations like the American Cancer Society and Red Cross.Our IICRC-certified technicians hold accreditations across all restoration disciplines, enabling us to address emergencies with precision. We serve cultural landmarks and neighborhoods including the Guggenheim Museum, Upper East Side, and East Harlem. By combining technical proficiency with community values, we aim to restore properties to preloss conditions while maintaining transparency and trust. Our memberships with the Chamber of Commerce and Better Business Bureau reflect our dedication to ethical practices. Every project emphasizes reliability, quality workmanship, and client satisfaction, ensuring businesses and residents can resume normal operations swiftly after disasters.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Document Restoration
Roof Tarping
Highlights and features
- We offer 24/7 emergency response with rapid deployment to Manhattan properties.
- Our team includes IICRC-certified technicians with industry-specific accreditations.
- Green Fleet vehicles carry modern equipment for efficient disaster recovery.
- Locally owned with deep community ties and partnerships with civic organizations.
- Proven track record restoring cultural landmarks and high-end Manhattan establishments.
Associations and certifications
- IICRC
What people say
Prompt professional service
Dependable and trustworthy
Quality work appreciated
Great customer communication
Reliable insurance coordination
Services
Water Damage
Our water damage restoration service addresses emergencies from burst pipes, flooding, and leaks. We use industrial-grade extraction equipment and moisture detection tools to remove water and dry structures completely. Clients benefit from rapid response times that minimize property damage and prevent mold growth in Manhattan residences and businesses.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs. Our technicians employ specialized cleaning agents and air filtration systems to restore properties after flames. Customers receive comprehensive solutions that address both visible damage and hidden hazards like residual smoke particles in commercial and residential spaces.
Mold Remediation
Mold remediation services identify and eliminate fungal growth through containment, HEPA vacuuming, and antimicrobial treatments. We address moisture sources to prevent recurrence. Clients gain a healthier environment through our certified mold specialists who follow strict safety protocols for residential and commercial properties in the Upper East Side.
Storm Damage
Storm damage repair handles roof leaks, broken windows, and structural impacts from severe weather. Our team provides tarping, boarding-up, and reconstruction services. Businesses benefit from rapid stabilization to protect assets and resume operations after hurricanes or thunderstorms affecting Manhattan properties.
Commercial Cleaning
Commercial cleaning services maintain hygiene standards for offices, retail spaces, and public areas. We use EPA-registered disinfectants and industrial equipment for deep cleaning. Clients receive tailored schedules and post-disaster sanitization that meets health regulations while ensuring minimal disruption to business operations.
People
Thomas G. Fox
Owner
Thomas G. Fox leads SERVPRO of Upper East Side with over two decades of restoration industry experience. He oversees daily operations and community outreach initiatives, maintaining partnerships with local organizations. His leadership emphasizes technical excellence and ethical service standards for Manhattan clients.
Questions
What types of emergencies does SERVPRO handle?
We respond to water damage, fire damage, mold infestations, storm destruction, biohazard cleanup, and commercial property emergencies in Manhattan.
How quickly can SERVPRO respond to my disaster?
Our 24/7 team typically arrives within 1-2 hours of initial contact to assess damage and begin mitigation processes.
Are technicians certified for specialized restoration work?
All technicians hold IICRC certifications in water restoration, fire cleaning, and mold remediation, ensuring industry-standard compliance.
Which Manhattan neighborhoods do you service?
We cover Upper East Side, Yorkville, Lenox Hill, Carnegie Hill, East Harlem, and surrounding Manhattan areas.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers to streamline claims processing and documentation.
What commercial services do you offer?
Commercial clients receive tailored cleaning, disaster recovery, and preventive maintenance programs for office buildings, retail spaces, and cultural institutions.
