Your Local Appliance Experts - Friendly, Local, and Fast!
At Byrd Appliance Specialists, we are committed to providing exceptional appliance repair, service, and sales to the Shreveport and Bossier City communities. Our team of experienced technicians and dedicated staff are passionate about delivering fast, friendly, and local service to our customers. We understand the importance of getting your appliances up and running quickly, which is why we strive to complete most repairs on the first visit or within 3 business days if additional parts need to be ordered.
Our Mission
Our mission is to provide high-quality service and repair of major household appliances, bringing new life to old appliances and finding the best solution to your appliance issue. We pride ourselves on offering a 90-day warranty and will do our best to be available to take care of any issues within 24 hours.
Our Services
We offer a comprehensive range of services, including in-home repair for all major household appliances, refurbished appliances, and DIY repair guides. Our standard evaluation fee is $95, which will go towards the cost of repair. We also offer a drop-off service for customers outside of our service area. Our refurbished appliances come with a 90-day warranty, and we deliver, install, and accept trade-ins.
Our Team
Our team is comprised of experienced technicians, including Paul, Becca, Tim, John, and Kyle. We are dedicated to providing exceptional service and ensuring customer satisfaction.
Our Promise
We stand behind our work and promise that if you are not completely satisfied with our used appliances or services, we will provide a full refund. We are confident that you will not need it.
Positive Experiences
Multiple reviewers praised Byrd Appliance Specialists for their prompt and professional service. Many technicians, including Tim, Paul, and Hunter, were named as providing excellent service, fixing appliances quickly and efficiently. Some reviewers appreciated the honesty and transparency of the technicians, who explained the issues with their appliances and provided fair prices for the repairs.
Negative Experiences
However, some reviewers had disappointing experiences with Byrd Appliance Specialists. Two reviewers, Bryan Collier and Yazzy Collier, had similar issues with the company's response to their concerns. They both reported that the company did not fix their appliances despite multiple attempts and refused to discuss the issues with the owner or provide a resolution. Another reviewer, Jesse Hathaway, was unhappy with the company's refusal to accommodate his request for technicians to wear masks during a service call.
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