At Len The Plumber Heating & Air, we pride ourselves on being a one-stop shop for all your plumbing, heating, and cooling needs. With over 25 years of dedicated home service experience, we're committed to keeping your life moving with same-day service seven days a week at no extra charge. Our local team of 120 skilled technicians provides respectful customer service to 60,000 families every year.
Our Expertise
We understand that urgent plumbing issues can strike at the least convenient times, which is why we offer 24/7 emergency plumbing services. Our team is always available to restore your comfort with comprehensive HVAC services. Whether you need emergency repair for a slow or clogged drain, a cracked water pipe, or a malfunctioning water heater, we're here to help.
Our Services
At Len The Plumber Heating & Air, we offer a wide range of services, including:
- Plumbing: Drain cleaning, sewer repair, water heater installation and repair, sump pump installation and repair
- HVAC: Heating system installation and repair, air conditioning system installation and repair, furnace repair and replacement, heat pump installation and repair
- Well & Water Treatment: Water testing, well pump installation and repair, water treatment systems
- Indoor Air Quality: Air purification systems, humidifiers, dehumidifiers
Our Commitment
At Len The Plumber Heating & Air, we're committed to providing exceptional customer service and ensuring that every interaction with our team is positive. We're dedicated to being transparent and upfront with our pricing, so you know exactly what to expect. Our comprehensive services are backed by our extensive guarantees, giving you the peace of mind that you're getting the highest-quality service.
Our Team
Our local experts are highly trained and can handle any plumbing or HVAC issue - guaranteed! You'll enjoy an exceptional customer service experience from the moment you call until the job is complete. We simplify your home services by being a one-stop shop for all your plumbing, heating, and cooling needs.
Reviews
Don't just take our word for it - check out what our customers have to say:
- "Had a backup in the garbage dispenser sink, which backed up the dishwasher, making it impossible to use either. Josue was really professional, walked me through all the options and also showed how he was fixing the issue. Would definitely use them again in the future." - Mahesh Narayanan
- "Ray Kinkel was early and completed the job in good time and gave a clear explanation of the issue and what needed to be done to rectify it" - John Hutchinson
- "Thomas was friendly and did a job well done. I called Len the Plumber and I got exactly what I expected. If I need another Plumber, they will be the one I call, and the company you should call as well." - Reese Moody
Get Same Day Service Seven Days a Week at No Extra Charge
We have local teams across the Mid-Atlantic standing by seven days a week to provide expert plumbing and HVAC assistance. Your technician will arrive quickly in a fully stocked truck, ready to resolve your problem as quickly as possible.
Poor Communication and Scheduling Issues
Multiple reviewers experienced poor communication and scheduling issues with Len the Plumber. Some reviewers were given a specific time frame for a technician to arrive, but never received a call or update, leaving them waiting for hours. Others were told that a technician would arrive at a certain time, but never showed up. This led to wasted time and frustration for the customers.
Unprofessional and Unresponsive
Several reviewers described their experience with Len the Plumber as unprofessional and unresponsive. Some reviewers had difficulties getting in touch with the company, and when they did, they were met with unhelpful and unresponsive representatives. The company's lack of customer service and responsiveness led to a negative experience for the customers.
Overcharging and Poor Service
Some reviewers felt that they were overcharged for services or received poor service from the technicians. One reviewer was charged $223 for a diagnostic service, which they felt was excessive. Another reviewer was quoted $4,000 for a water heater replacement, which they felt was too high. The poor service and overcharging led to a negative experience for the customers.
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